Citizens Advice Doncaster Borough (Stainforth Office) - Doncaster

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Citizens Advice Doncaster Borough (Stainforth Office) is a valuable community resource dedicated to providing free, impartial, and confidential advice and assistance to individuals and families within the Doncaster Borough. It operates as a charity, relying on voluntary support and donations to continue its vital work. The Stainforth Office, located at The Hope Centre Stainforth Methodist Church, Church Rd, Stainforth, Doncaster DN7 5NS, United Kingdom, serves as a crucial point of contact for those seeking guidance on a wide range of issues.

About Citizens Advice Doncaster Borough

The organization’s primary goal is to empower people to resolve their own problems by offering information, advice, and support. They cover a broad spectrum of topics, including debt, employment, housing, benefits, consumer rights, and family law. The service is designed to be accessible to everyone, regardless of their background or circumstances. A key aspect of their operation is to help people understand their rights and responsibilities, and to navigate complex systems and procedures. They are committed to promoting social justice and tackling inequality by ensuring that everyone has access to the information and support they need to thrive.

Location and Contact Information

The Stainforth Office specifically provides support from a convenient location within the Stainforth Methodist Church. Phone: 8082787955. This direct telephone line allows individuals to speak with advisors and receive immediate assistance. The organization also maintains an active online presence via its website: Website: cadoncasterborough.org. The website offers a wealth of information, resources, and frequently asked questions, complementing the face-to-face support provided at the office.

Services Offered

Citizens Advice Doncaster Borough (Stainforth Office) provides a diverse range of services, tailored to meet the unique needs of the community. These services include:

• Debt Advice: Advisors can help individuals develop a budget, negotiate with creditors, and explore options for debt management.
• Benefits Advice: Guidance is offered on entitlement to various benefits, including Universal Credit, pensions, and disability support.
• Housing Advice: Support is provided on issues such as homelessness, rent arrears, and eviction.
• Employment Advice: Advisors can assist with job searching, resume writing, and interview skills.
• Consumer Rights Advice: Help is offered on issues such as unfair contracts, faulty goods, and misleading advertising.
• Family Law Advice: Information and guidance are provided on issues such as divorce, separation, and child custody.

Accessibility Features

Citizens Advice Doncaster Borough (Stainforth Office) is committed to ensuring that its services are accessible to all. The office features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a genuine effort to remove barriers to access. This dedication to inclusivity ensures that individuals with disabilities can readily utilize the services offered.

Feedback and Reputation

The Citizens Advice Doncaster Borough (Stainforth Office) consistently receives positive feedback from its users. Currently, the organization boasts 31 reviews on Google My Business, with an average opinion of 4.8/5. These reviews highlight the compassionate and helpful nature of the staff, as well as the clean and welcoming environment of the office. Several testimonials emphasize the invaluable assistance provided in navigating complex legal and bureaucratic processes. One user specifically commended the lady Charlotte for her exceptional support in a difficult case, noting her dedication to assisting individuals through intricate legal procedures. The feedback overwhelmingly suggests a dedicated and professional team committed to providing excellent service.

Supporting the Charity

As a charity, Citizens Advice Doncaster Borough (Stainforth Office) relies on the generosity of donors and volunteers to continue its work. Donations, both large and small, are gratefully received and used to support the organization’s operations. Volunteers play a crucial role in providing administrative support, assisting with outreach activities, and delivering advice to clients. Supporting this organization allows it to maintain its vital role in the community and to continue providing assistance to those in need. The organization appreciates the ongoing support it receives and actively seeks new ways to engage with the community and raise awareness of its services. The dedication of the staff and volunteers is a testament to the organization’s commitment to serving the Doncaster Borough.

In conclusion, Citizens Advice Doncaster Borough (Stainforth Office) offers a vital service to the community, providing accessible and compassionate advice on a wide range of issues. Its convenient location, dedicated staff, and commitment to accessibility make it an invaluable resource for individuals and families seeking guidance and support.

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👍 Reviews of Citizens Advice Doncaster Borough (Stainforth Office)

Professor ?. B.

5/5

I have used this service a few times in the past and are about to again the staff are second to none in my opinion God bless them 🙏

Esme

5/5

Very compassionate people. Clean, bright office. Stunt feel so isolated now, thank you.

UNDERSTAFFED & need funding, not their fault, divert tax payers money to schools, hospitals, social care and the like. End of rant.

Ernie H.

5/5

This deserves special mention the lady Charlotte has been extremely helpful to me in understanding my difficult case and helping me taverse through the quog mire of legal buearocracy

VL W.

2/5

Waste of time. Only ever 1 advisor in. We were the first in but only 2 more people were accepted to speak to someone. They turned everyone else away. Very frustrating when a public service is limited!!

morris C.

4/5

Very clean building and office the agent that took my details was polite and said I should Very soon

David S.

5/5

Excellent service, staff are very polite.

Nik C.

5/5

A great experience . Very knowledgeable , thorough . A great help .

Rob R.

5/5

Very helpful & respectful