Samuel Phillips Law - Newcastle upon Tyne

Reza G.

Avoid these Solicitors – Incompetent and Unprofessional

I strongly advise against using these solicitors. They lack basic knowledge of their own field and are completely incapable of handling cases effectively. Instead of providing proper legal guidance, they waste both time and money while failing to address key issues.

Their team consists of unqualified individuals who produce poor-quality work and offer no meaningful support to help clients understand their legal matters. When they reached the limit of their (very limited) expertise, they abruptly terminated my case, leaving me at a significant financial loss. Their only response was an empty apology—because they didn’t even understand the basics of their profession.

Due to their negligence and incompetence, I will be taking formal action against them, as I have clear evidence of their failure. If you have also been negatively impacted by their services, feel free to reach out and learn about my next steps to hold them accountable.

Avoid this firm at all costs—you deserve competent, professional legal representation, not a team that doesn’t even understand the basics of their own work.

Susan A.

I was very happy with the help I received from Millie regarding my litigation case with a builder. She was very professional and friendly. I was kept up to date and she was only a phone call away if I had any questions. I would definitely recommend Samuel Phillip Law.

Hannah L.

Beth and her team have been by my side fighting tirelessly for myself and my daughters right to freedom. They have steered me in the right direction and helped take emotion out of what has been a very emotionally draining process. I cannot recommend them highly enough. Thank you

Ken H.

Very poor service indeed. I called at their Low Fell office to request two simple amendments to my will by way of codicil. My address and name of executor to be altered. I was quoted £150 plus VAT which I thought was a tad high but verbally instructed them to proceed. Two weeks later I received a letter outlining their terms of business and asking for £250 plus VAT plus an administration fee +VAT ie £306 to be paid before they commence the codicil. The firm in the initial meeting retained the original will.Upon phoning the firm to ascertain exactly what was going on I was very unimpressed with the reception I received and thus requested the firm to abort the codicil drafting as I would go to another solicitor. I was then informed that I could not have my will back as they did not have proof of my address. Ridiculous as they had just written to me.Shocking service.

Claire K.

Avoid at all costs for family matters! They don't do as instructed, pursuade you to do as they say for an easy life, leave things to the last minute, add stress to an already stressful situation, leave important information out as instructed because 'they can't find it'. I was in a final hearing with no statements from either of the 3 parties involved which my solicitor cleary had as it was sent to the Barrister she hired to do her job. And this was about domestic abuse which this solicitor identified, but did nothing about. I complained to the company, but because I was angry in an email, they refused to look at the actual problem of the solicitor involved.

Ahmadyar A.

After 17 months off submitting case with Samuel Phillip firm nothing was done and after even transferring money and been chasing for updates never received any email any phone call for 8 months! We explained again and again that it’s not professional to treat client such way leaving them with no update or any process. They said will be done by end off 2023 but nothing happens now August 2024. Never seen law firm act unprofessional like this no reply to email and when called reception always was told will call back but never got anything back hence no process on case . Shocking service and unprofessional

Grigoris T.

Poor Conveyancing Service

I recently purchased a house and was recommended Samuel Philips Law by my mortgage advisor. Initially, the process seemed smooth and efficient. However, I encountered significant issues that were highly disappointing.

A week before exchanging contracts, I received the invoice and was surprised to find an additional charge of approximately £900 beyond the initial quote. This extra cost was never communicated to me during the process, which was both unexpected and frustrating.

Additionally, I received an email with what was supposed to be all the necessary documentation a week before the completion date. While reviewing the documents, I discovered several were missing. Despite promptly requesting the missing documents, I only received them three days before the completion date, causing unnecessary stress.

Due to these issues, I cannot recommend Samuel Philips Law. Their lack of communication and organization indicates a poor level of service.

Maureen I.

I was given written confirmation I was beneficiary in a will on 3rd August 2023 since then I have had no correspondence from them at all.i.have phoned up 4 times and each time I am told by receptionist I will b notified when it is sorted out how long does this take