The Computer Lab - Falmouth

Introduction

The Computer Lab, situated at 2B Berkeley Vale in Falmouth, United Kingdom, is a premier destination for all your computer-related needs. This establishment, located in the heart of Cornwall, offers a comprehensive range of services, ensuring that your technological devices run smoothly and efficiently. With a strong commitment to customer satisfaction, The Computer Lab has earned a reputation as a trusted and reliable service provider in the area.

Main Services

The Computer Lab specializes in a wide array of services, designed to cater to both residential and commercial clients. Their key offerings include:

• Computer Repair Service: The lab's team of skilled technicians is equipped to handle a broad spectrum of repair needs, from hardware and software issues to data recovery and virus removal.
• Computer Store: As a one-stop-shop for all your computing needs, The Computer Lab offers a variety of products, such as desktops, laptops, accessories, and peripherals, from leading brands.
• Computer Support and Services: The lab provides ongoing support to help clients maximize the lifespan and performance of their devices. This includes maintenance, upgrades, and personalized training sessions.

Location and Access

The Computer Lab is strategically located at 2B Berkeley Vale, Falmouth TR11 3XE, placing it in the heart of the town, close to local amenities and public transportation links. The store is easily accessible by car, with on-street parking available nearby. Additionally, it is within walking distance of Falmouth's train station and several bus stops, making it convenient for those who prefer to use public transport.

For those traveling by car, the lab is just off the A39, a major road that connects Falmouth to the rest of Cornwall and beyond. The nearest airport, Newquay Cornwall Airport, is approximately a 30-minute drive away, making it easily accessible for customers traveling from further afield.

Featured Characteristics

The Computer Lab stands out from its competitors due to several unique features:

• Expertise and Experience: The lab's team comprises experienced technicians who stay updated with the latest technologies and trends in the industry, ensuring top-notch service and advice.
• Customer-centric Approach: The lab prioritizes customer satisfaction, providing personalized service and taking the time to understand each client's unique needs and preferences.
• Eco-friendly Initiatives: In an effort to promote sustainability, The Computer Lab offers recycling services for old or broken electronic devices and encourages energy-efficient products.

Practical Information

Here is a summary of practical information to help you make the most of your visit to The Computer Lab:

• Opening Hours: The lab is open Monday to Friday, from 9:00 AM to 5:30 PM, and on Saturdays from 10:00 AM to 4:00 PM. They are closed on Sundays and bank holidays.
• Payment Methods: The Computer Lab accepts cash, card payments (including credit, debit, and NFC mobile payments), making it convenient for customers to pay however they prefer.
• Contact Information: You can reach The Computer Lab by phone at 1326219086 or via email at [[email protected]](mailto:[email protected]). Their website, while currently under construction, can be found at https://thecomputerlab.co.uk/.

Positive Aspects from Reviews

With an average rating of 4.7/5 from 70 reviews on Google My Business, The Computer Lab has clearly made a positive impression on its customers. Some of the most frequently praised aspects include:

• Expertise and Knowledge: Customers have commended the lab's team for their professionalism, technical proficiency, and ability to explain complex issues in an easy-to-understand manner.
• Prompt and Efficient Service: Many customers have noted the quick turnaround times and efficient problem-solving skills of the lab's technicians, allowing them to get back to their daily routines with minimal disruption.
• Personalized Customer Service: The Computer Lab's customer-centric approach has been widely appreciated, with customers citing the friendly and attentive staff who took the time to understand their specific needs and provide tailored solutions.

In conclusion, The Computer Lab at 2B Berkeley Vale, Falmouth, offers a comprehensive range of computer-related services, delivered with a strong focus on customer satisfaction and technical expertise. Whether you're a resident in need of computer repair or a business seeking IT support, The Computer Lab is well-equipped to meet your technological needs.

👍 Reviews of The Computer Lab

Ivory M. H.

5/5

All I can say is, if you need anything with your phone/ laptop you MUST come to this place. My experience was exceptional. My laptop (very loved Mac!) decided to crash, so I took it to the Computer Lab. Simon looked at it, and over the few days he had it, checked the hard-drive and battery. Turned out, it wasn't something that was easily fixable without having to send it to Apple. He advised me on my options, pricing etc. I ended up buying a new laptop from him, and he transferred all my files, saving me the headache of having to figure it out. My laptop is my business hub, and without Simon, I don't know what I would have done. Please do consider this place. What is also refreshing, is that the advice and service you get is from genuine care, and not to fleece customers. I would give this place 10 stars if I could. Thank you!

Robert B.

5/5

I cannot recommend this company enough, they have absolutely saved the day for me. My rather elderly laptop, which was holding a very large amount of files and data which I had foolishly not backed up, decided to die on me. The hard drive was on the point of complete failure, and with a great deal of care and time Falmouth Computer Lab saved the day, transferring everything on to a new external drive. I could see that the proprietor is a genuine expert, used to dealing with tricky situations for which there is no textbook answer, and someone who manages to find solutions to them. Plus they are very reasonably priced. So glad to know that Falmouth has a company of this calibre. Recommended without hesitation!!

Lily G.

5/5

Simon so incredibly helpful! Ordered a new charger for my laptop and whilst it was on its way he lent me his spare one. Thank you so much, would deffo recommend to anyone in the fal/penryn area !!

Tombowrr

5/5

Recently had my PC upgraded, is absolutely brilliant now. Excellent customer service and has a genuine a passion for PCs. Recommend.

Lawrence F.

5/5

Well I recently arrived in Falmouth dockyard, I had a Razer 15 laptop, I've had it for three years and never got it cleaned or new thermal paste and I was worried I wasn't gonna be able to get it done. But I found this little gem of a repair shop and what can I say a amazing independent business with people who generally take pride in there business and there customers. He managed to slot me in early and well worth the price my laptop feels new and it's managed to lower the CPU temperature by 30c which is alot it's not warm or anything. If I ever need anything done I will go to this place highly recommend

MelonTea

5/5

Had a laptop problem and had given it to them to see if they could fix it. They did everything they possibly could to find our the route of the problem and fix it. Ultimately it wasn't something they could fix but they were able to refer me to the manufacturer of my laptop to get it fixed and they offered to store my data in case the manufactureres would lose it. Ended up getting my latpop fixed and they even helped restart it as it was still having issues after having been fixed by the company it was made by. Amazing service, will definetly be going to them again if any more tech issues arise

Theodore T.

5/5

Incredibly friendly, knowledgeable staff who seemed happy to do whatever possible to help, even though I was not yet a paying customer. Just popped in to make use of their UPS parcel services.

They will be my first port of call if I have an unsolvable computer issue or repair. You have brightened my day on 2 separate occasions! Thank you.

Phil T. B. A.

5/5

Highly recommend the computer shop, I've had my desktop Mac fixed, son had his own build PC fix and I also got a artist pen to work on my Android Tablet. The computer shop is knowledgeable, approachable, and friendly.
Prices are fair and honest.