Airedale General Hospital - Keighley

Reg B.

Sat 1 March 2025.
I was in a lot of pain and was shown every care and sympathy. I felt that one of the nursing staff (not sure if i should include her name ) took me under her wing and took special are of me. I must also stress that everyone encountered, including X-ray and CT staff were conscientious friendly and helpfully. The two doctors I saw were both prepared to listen in detail to what I was saying and never once gave any impression that they were too busy to spend time with me. I feel that Airedale Hospital A and E should be proud of their staff.

Jenny C.

Ok it's a long wait in a&e and you see all of humanity trundling past. But the staff were so kind and patient, even at 3am when they must have been as tired as I was! The follow up operation was very efficient as were the appointments, no long wait there. And they couldn't have been more caring and considerate. Obviously going to hospital is unpleasant, but they made the experience as good as it could be.

Jordan W.

Had to come on Christmas Eve of all days with my partner. The staff were attentive, warm and supportive with helping him get his breathing a bit better. I felt for them having to work Christmas Eve and Christmas but they carried on as if it was any other day and should be commended for doing the work they do cause I can't imagine it's easy. Thank you Airedale staff.

Elizabeth S.

Lovely, friendly and helpful, very efficient staff.
I was in and out with a broken bone in my arm after having at least 15 x-rays seeing the doctor twice and then a follow-up appointment in 3 days' time.
Four and a half hours from start to finish. I cannot fault them or thank them enough for all they did for me.

Bash786 A.

I was at the hematology oncology department, and I would just like to say the staff there were amazing. Whilst we waited and quite a while, the staff there kindly asked if we would like a drink and something to eat. They gave us chocolates and crisps, and offered tea as well, they could see we were there a long time, this kindness was not limited to us only, but rest of the folk who were waiting patiently.

I found these gestures very nice and thoughtful. Thank you to all the staff at Airedale hospital. Lovely gesture and may you continue with your hard work !!

The NHS nowadays gets a raw deal, but the staff do their level best. It's the little things that make a big difference .

Thank you .....

Brianne B. (.

Really our Airdale A And E is one of the best departments which they handle patient in busy schedule they are from the reception team to staff’s Doctors all are very supportive, kind emotional support .no words to say the team needs a big applause and appreciation .Am writing with reason yesterday I went to BRI morning 11:30 now it’s next day almost finished 12 and half hour and am going through pain and suffering in my disease condition till now they are not even to get sample results and lot of things no care harsh behaviour . Going on this Airdale ED is one of the most beautiful people we have ,they deserve our appreciation for their service behaviour and dedication also how to give emotional support.

Karunkar N. (. G.

The docters and staff were brilliant with everything they did, last Novemver a letter said that i require a CT Scan but nothing has materialised so far! Every 10 steps i make i am out of breath and i don’t know exactly why? I am seeing my GP tomorrow!

Stephanie H.

Feel I must comment about two of the staff from the Rehabilitation Unit here who called to visit an elderly friend who was taken to be checked over at Airedale after a recent fall at home....
Claire and Liz were extremely respectful and patient with a dementia sufferer, and avoided causing confusion by pursuing question my friend was unable to answer. They inspected the facilities on both floors of course the house, each time carefully asking permission and commenting on 'such a nice home'...and took additional time looking at old family photo's. Unknown visitors can be distressing, but these two handled the situation very well. Thank you!