Anglia Research Services Ltd - Southport

Helen L.

Receiving the call from Eileen Lavelle last summer regarding the passing of a family member was a complete shock and initially I was quite sceptical. However there was no need for my concern as Eileen showed extreme professionalism, efficiency and empathy at all stages of the process. Emma Hinds from Wolsey Probate, was also extremely efficient and understanding. I received my cheque last week and I would like to thank both Eileen and Emma for all their efforts.

Janet C.

A huge thank you to Eileen Lavelle who has passed on information about my grandmother who died 2 weeks after my father’s birth. We knew nothing about her apart from a name, and I wish my father was alive to have known more. Thank you so much Eileen.

Catherine B.

A big thank you to Eileen Lavelle, who contacted me in September this year regarding some unclaimed assets of my late dad. I was very sceptical at first, and it took a little convincing that everything I was informed about was genuine.
Eileen was extremely helpful every step of the way - even visiting me at my home address to explain the nature of her work in simple terms which was very reassuring.
All was concluded in 3 months resulting in a successful outcome on the unclaimed assets.
My brother and sister also wish to thank Eileen for all she has done for us over the last three months.

carole T.

i found the contact with Anglia Research was very professional , also very friendly and informative. The research was in connection with a deceased relatives estate.The money involved was small but it intriguing situation to be in.
If I required Family research done in the future I wouldn't hesitate to use Anglia research to act for me.

Karen W.

I am delighted with the service from Eileen Lavelle at Anglia Research Services in Southport. I found the information provided about my family to be invaluable and she provided me with a lot of information about their history that I never knew. She has been very helpful.

Janet L.

So you get a phone call along the lines of "Hello, I'm a Probate Genealogist, a long lost relative of yours has passed away with no Will in force and you may be a beneficiary...." and you can imagine my first thoughts!

Thank goodness I did not put the phone down there and then....Eileen Butcher of Anglia Research proceeded to give me information about my family, some of which I knew, but more of which I definitely didn't know!
Eileen completely understood my caution about confirming too much too soon, and made sure that I had all her contact details and information before I went away to do my own "due diligence".

After a few phone calls to my relatives to confirm the information that I'd been given, and some time clarifying Anglia Research's credentials, as well as some other bits of detective work, it was clear that Eileen's approach was indeed genuine.

There then followed a couple of weeks of phone calls and email exchanges with Eileen, each time with new nuggets of information changing hands.

It led to fantastic new friendships being forged on the other side of the world with relatives that I previously did not know even existed, and in my opinion, was the real "money can't buy" legacy of our recently deceased family member.

Of course, Eileen's remit was to track down all remaining relatives of the deceased person, for the Solicitor who was handling their Estate. As a result, less than a year later, all those long-forgotten and unknown relatives received a share of the residuary estate. The sums involved were not "life-changing", but the newly forged friendships and relationships certainly have been.

One result of our journey has been that I have begun collating a Family History which has sprung up many surprising and interesting stories. We've also been able to identify traits that "run in the family", both medical and behavioural.

There are not many jobs in this world that literally and actually change people's lives for the better, but Probate Genealogists definitely fall under this list.
That first phone call takes you down a rabbit hole where you discover some wonderful things.

So, if you are reading this review because you've had a call from Anglia Research, and even better, if you've had a call from Eileen herself, you are in for a journey of discovery and surprises, with a professional who also has a great sense of humour laced in with tact and diplomacy.

Very happy to highly recommend.

Roy G.

I was contacted by Eileen Butcher a few weeks ago. She is an extremely friendly person to speak to. She listened to me as well as explaining the facts and processes until I understood fully. Nothing was too much trouble.
She displayed a great deal of empathy and understanding of my particular circumstances. She was very professional but personable as well, making my experience with Anglia very pleasant and financially rewarding.
She must certainly be a huge asset to your team of case workers.
I wish her and all colleagues very best wishes.
Maureen Garlick

Stephen W.

I had the pleasure of being contacted by Anglia Research, who were tracing a distant relative. Eileen Butcher carried out the research, and I found her to be very personable, friendly and professional. I was delighted to recently receive a cheque from the estate, once all of the enquiries had been completed. Eileen has also kindly offered to send me a copy of the genealogical research. I have no hesitation in recommending this company, for their skills in probate genealogy.