Bell Lamb & Joynson Solicitors - Liverpool - Liverpool

Shell

As a first time buyer, I had no idea what to expect or what the process of buying a house would be. Everything was explained clearly and in a way I would understand. No question felt silly to ask. Communication was excellent, was easy and fast to get response whether that was through there app or by phone. Even when there was annual leave happening, my file was still being continued and overseen by others and moving forward. I would 100% recommend anyone, and I know I would not go anywhere else if I was to need there services again.

Abbie Davis

We have completed on a property today and without the help of David we would not of got here. He was brilliant and so efficient. We wanted to get in before Christmas and he has made that happen! Would highly recommend the company (especially David) to anyone needing a solicitor. He kept us up to date and dealt with everything, often working very late hours! Thank you.

Michael Akinyele

Currently undergoing a house move with these solicitors on the buyers side. Their communication is poor, they are rude and they are delaying this house move for the longest; They aren't picking up my house buyers call which I see as very rude and unprofessional. We started this moving process 3 months ago and they are delaying it because they simply cannot be bothered to attend to him. One of their staff went on holiday and we had to wait until they got back to help sort out documents instead of giving it to another agent, and then that agent went on holiday so it was a lot of back and forth. It feels like they are stalling just because it is close to Christmas time.

Conclusively the communication is poor, they aren't professional whatsoever. Customer service is shockingly terrible. I will not recommend this company to anyone, save yourself the hassle.

Jordi Lea

Awful do not use. Disgusting service when buying a house, they just continue to ugnore you. They also sold me a house with a completely damaged roof after saying there own survey came back fine. I had to pay over £5000 for a new one

Kate Holden

From first contact, all information was communicated effectively and quickly. Clear instructions were given for completion of documents and updates were given regularly on the app so I barely had to contact my solicitor and their team. I’ve never used a solicitor that has been so responsive and the speed at which any of my messages were answered was outstanding - always on the same day. There were various complications that arose from further down the chain and my solicitor worked incredibly hard on the day of completion to continually chase matters, her approach felt so personal and she was so invested in making sure we moved as planned.
Sam Austin was amazing. There were so many problems at the beginning of the chain from the buyer’s solicitor and Sam went over and above to continually push things at that end. She took a personal interest in getting us moved as planned and was so invested in the work she did which I know caused so much frustration at times. If it wasn’t for Sam’s determination, we would not have moved on the day we were packed up and I can’t thank her enough.

Fern Morris

I was recommended blj by a colleague who had previously used the firm. As a first time buyer the conveyancing process was new to me. The team were patient with me and answered any queries I had. My assigned solicitor and her assistant were amazing and although the process took a while, no fault of the solicitors on either side, probate property with a hidden leasehold, I did not feel overwhelmed or stressed at any point. The app was also a great tool and I felt amazing when the moving van finally made it to the house with the fireworks. Would highly recommend to others looking at purchasing a home.

Stephen Kendrick

We selected Bel Lamb & Joyson Solicitors on a recommendation and it was a recommendation that we are glad to have taken.
The process was smooth, seamless and very professional.
Chris, our solicitor was very helpful and answered all or queries in a very timely manner.
A good recommendation all around.

Cait Houlbrook

I found my conveyancing report easy to read and detailed. Everything was done promptly, allowing my house sale to go through smoothly and for me to feel confident.