Best Solicitors - Sheffield

Matt Sheldon

Excellent service from Elizabeth and Chloe who helped me through 3 conveyancing transactions (2 which fell through) as a first time buyer. Really responsive to any queries I had and they were great at communicating with the other parties involved. Would definitely use again in the future. Thank you Chloe and Elizabeth and the rest of the team at Best Solicitors 🙂

Adelade G

Had meeting after liaising via email , they seemed happy to take the case on. Had several meetings cancelled to get the ball rolling, then totally ghosted me. No call back when I called the office and left a message, no email responses. Was dealing with something very urgent and was very disappointed with the lack of professionalism... Well Taylor and Emmet now have my business and couldn't be more happier with their work ethic.

Phill Robinson

If ever in doubt and have a problem that needs some urgency in resolving i will ALWAYS have this firms phone number ready. The Professionalism, response and care has always been a very high standard and hence why i have used this great fantastic firm from the days of Cathradral Square!!. Thank you for today so much faith and respect for ALL

Howard KEHOE

Horrifying and disgusting experience using the family solicitor for child access. I booked an appointment months notice in advance to travelling to Sheffield. I arrived for the meeting for the receptionist to bluntly tell me I won’t be seeing my solicitor as she’s not working. I responded that I have email correspondence and had flown escpecially from Belfast,
Northern Ireland. After the flapping, a junior appeared with a laptop with the solicitor on a voice call, she had “covid-19” in year 2024. If the meeting was
Going to take place over Skype it would
Of saved me hundreds of pounds travel and accommodation.
The advice what followed was a disgrace. It was given to me out of greed for long term monetary game. What sickened me the most was the solicitor basically advising me to admit to false allegations possibly incriminating and agree to supervised visitations, constantly saying “baby steps”.
She then told me she wouldn’t be attending the county judge meeting. At this point I dropped Best solicitors. I self represented and got what I was asking and fighting for within 2 months of going through the court. The advice given to me was a disgrace and also dangerous, given that many fathers have financially bankrupted themselves and took their own lives fighting such a sensitive, mentally exhausting process.
On self representing I recieved a phone call wanting to know the reasons why and it was all about Best solicitors not her representation, sharing the blame. I was told there would be a further bill to which I responded I sent the latest up to date bill weeks previous. When I asked for a breakdown of costs I received nothing.
Disgusted at what I experienced, at least Robin Hood wore a mask.

Alice Angliss

I used Best Solicitors 3 years ago when buying my first home. The process was slow, which I don't think was their fault at all but I did always get told the same stock phrase when I called them for an update which didn't help me understand why nothing seemed to be happening. Anyway, we got there in the end - however, I was sure I had transferred too much money to them for the purchase (I'd had to do it in several instalments due to banking app limits) but they told me I was wrong. Two years later they emailed to say I had overpaid £2000 and they returned it to me. This was very annoying but at least they did return it I guess!

I recently instructed them for my next purchase and it turns out they are no longer on the Barclays panel, which means you cannot use them if you are getting a mortgage from Barclays. I had no idea (I had a Barclays mortgage last time as well) and had already made my first payments to them and filled out loads of forms before my broker flagged it. They were initially very difficult in response and said they couldn't possibly tell customers the whole long list of which lenders approve them etc and that they couldn't return my money as it was already spent on checks and searches. I was not impressed with this as I had listed Barclays as my lender on my forms and they did not take payment to begin the searches until 3 days later so I felt they should have checked the forms first and told me that Barclays won't work with them any more. I instructed new solicitors, who offered to see if they could use any of the searches to save me paying for them a second time - when I then asked Best Solicitors which searches they had done, suddenly they agreed to refund all my money except for their onboarding fees (which is fair enough). So either they hadn't actually done any searches yet but were just going to keep my money OR they had, but then were embarrassed when I pointed out they should have checked my forms first so they refunded it anyway.

Either way, it has been a frustrating experience. I am grateful for the refund but wanted to flag the Barclays issue to future customers.

John Wood

I found them very friendly and efficient. I was pleasantly surprised as to how easy the process was and how quickly the sale was completed, took just 3 months. No problems what so ever , I would highly recommend them

Phoebe

I am really pleased that I went with Best. Having previously bought a home and having a nightmare with solicitors i was a bit nervous. However, the service I received was amazing. The team were always quick to respond to email and if I rang the office they picked up fast and took my call and dealt with my queries then. I never had to chase someone for a phone call (which previously was a nightmare when i last bought!). They were quick to pull up issues and didn't let them go - potentially saving me quite a bit of money were they not raised! Bethan & Kerrie were both very friendly during the process too which made the whole process much more enjoyable. I would recommended this team to anyone looking for conveyancing and I would 100% use again. Thanks both!

georgia colley-morton

I had the most positive experience and they was amazing, listened to me and always as available to speak to me whenever I needed them they was ever soo helpful I really do recommend them