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Castle Vale Community Housing - Birmingham

Address: 11 High St, Birmingham B35 7PR, United Kingdom.
Phone: 1217488100.
Website: cvch.org.uk.
Specialties: Housing association.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Castle Vale Community Housing

Castle Vale Community Housing 11 High St, Birmingham B35 7PR, United Kingdom

1217488100

Castle Vale Community Housing is a reputable housing association located at Address: 11 High St, Birmingham B35 7PR, United Kingdom. They can be easily reached via phone at Phone:

Reviews of Castle Vale Community Housing

Castle Vale Community Housing - Birmingham
Christopher Hornby
5/5

Friendly staff very professional and polite

Castle Vale Community Housing - Birmingham
Shannon McHugh
1/5

Absolute disgrace of a housing association they don’t care about the tenants at all, especially those with severe mental issues and also disabilities. They lie, and make you out to be the bad person. Both managers I’ve dealt with were poor. Their policies are a joke, they don’t stand by them in any way at all and that was even said by a professional who has supported me. The repairs are a disgrace bodged jobs or half done constantly making it unsafe. You can never get through to them and the only time you can is when it’s to do with money. Be glad when I’m away from here stay well clear people

Castle Vale Community Housing - Birmingham
Susan roberts (Me with the Golden Heart)
1/5

C.v.c.h.a really do not care about tenants I'm classed as a vounerable adult with mental health probs I do hav to raise concerns regarding works that needs STILL doing nearly a year after reporting them they as a housing shud care more about there tenants after all it is us who maintain ther sheds of a property quick to collect arrears not so quick to make sure not just myself but a whole close estate of people with repairs still not been don't well iv got legal help as I'll be taking it further as my safety is priority I'd move off here tmoz if I could to all tenants chin up cvcha are actually a charity based team as for paying arrears they have full controll over it all seek possession hmm shame u can't seek to do home visits once in a while for ur most vounerble tenants oops who need things doing that don't have family CVCHA shud be ashamed of yaselfs.

Castle Vale Community Housing - Birmingham
Gaming with GodKing
1/5

Nice friendly staff hahaha ya right would friendly staff throw tenants personal stuff away before the legal time off letting me collect my stuff n robbing phones n gadgets from my property with 24hours off eviction . That's illegal not friendly .

Castle Vale Community Housing - Birmingham
A Forbes-Cooke
1/5

Appalled by the so called service that is offered to their tenants etc! The reviews about chasing for rent is ? accurate! But following through on their word with investigations, fixtures and basic communication is NON EXISTENT! I cannot comprehend how they are allowed to operate at such poor standards! Always want to do surveys about how good to they are and can manage to contact you for that.... But not when it comes to REAL ACTION WORK! It's a cowboy service!

Castle Vale Community Housing - Birmingham
Amanda Louise Smith
2/5

I feel they don't listen to the residents. When you have a complaint, they have to be told several times, before they take any notice. Even then its unlikely anything will be done.
Repairs are done badly, just seem to be bodge jobs, just to save cash. In the end it will have to be done properly. So why not do it properly the first time.

Castle Vale Community Housing - Birmingham
R Lee
1/5

An absolute pathetic excuse for a housing group! They can not even manage the basics of having a working phone line where you can get through! And when you are able to get through to them you deal with people who don't know what they're doing. You get told that your issues was noted, only for then to be told by someone else that it's not even been put on the system. The CEO is all for touting a mission statement when they can't even get the basics right.

Castle Vale Community Housing - Birmingham
The FLUB'
4/5

As my landlord, i could pick at small issues but I'm giving a broad view. Housing stock is above a general standard. Properties range from early 60's to 2000's. The grounds are kept clean and tidy really well. They work closely with their Tennant's. The repairs could be better but they're are not to bad and they generally they work hard on your behalf.

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