Citizens Advice Thanet - Margate

Address: 2, Citizens Advice Thanet, Mill Lane House, Mill Ln, Margate CT9 1LB, United Kingdom.

Website: thanetcitizensadvice.org
Specialties: Charity.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Citizens Advice Thanet

Citizens Advice Thanet 2, Citizens Advice Thanet, Mill Lane House, Mill Ln, Margate CT9 1LB, United Kingdom

About Citizens Advice Thanet

Located at 2, Citizens Advice Thanet, Mill Lane House, Mill Ln, Margate CT9 1LB, United Kingdom, Citizens Advice Thanet stands as a vital community resource, offering guidance and support to individuals and families in need. Their address is easily accessible, ensuring that everyone, including those with mobility challenges, can visit their premises. The wheelchair accessible entrance and parking lot demonstrate their commitment to inclusivity, making their services available to all.

Contact Information

For those seeking advice, Citizens Advice Thanet can be reached at the phone number (Please check their official website for the most current number). The organization's dedication to serving the community is further highlighted by their website, which provides additional resources and information about how to obtain assistance.

Specialties and Services

As a charity, Citizens Advice Thanet specializes in providing free, confidential advice on a range of social issues. Their specialties include but are not limited to financial advice, employment issues, benefits and Employment Rights, and family matters. Their services are invaluable, especially for those navigating complex government systems or facing financial hardships.

Reviews and Opinions

Citizens Advice Thanet has garnered attention with 54 reviews on Google My Business, indicating a solid rapport with their clientele. Many compliments praise their helpfulness and the effort made to resolve queries, even when direct answers were not immediately available. An average opinion score of 4/5 reflects the high level of satisfaction among their beneficiaries. While some experienced a bit of a hurdle in contacting them via phone, many found the advice provided, whether over the phone or via email, to be incredibly beneficial.

One reviewer noted, "I spoke with Mags on the phone regarding some queries about Maternity allowance, even though she wasn’t able to answer my query directly she took the time to look into the different options. I found it really beneficial and Mags was super helpful, would recommend calling here if in need of any advice." This highlights the personalized approach and willingness to go the extra mile, even when face-to-face assistance isn't immediately possible.

Recommendations for Those Seeking Advice

For anyone considering reaching out to Citizens Advice Thanet, it's worth noting that while some may encounter challenges in contacting them directly, the organization's commitment to providing assistance is evident in their follow-up and support, whether through phone calls or emails. Their website (thanetcitizensadvice.org) is a treasure trove of information for those looking to understand more about the services they offer and how to prepare for their consultations.

👍 Reviews of Citizens Advice Thanet

Citizens Advice Thanet - Margate
Jessie B.
5/5

I spoke with Mags on the phone regarding some queries about Maternity allowance, even though she wasn’t able to answer my query directly she took the time to look into the different options. I found it really beneficial and Mags was super helpful, would recommend calling here if in need of any advice

Citizens Advice Thanet - Margate
Tracy D.
4/5

Great help but trouble getting through on the phone , had to use email as no one answered for over 45 mins but did get back to me and made the effort and the man I spoke to was helpful and friendly

Citizens Advice Thanet - Margate
Peter A.
5/5

I have to say in spite of being a free service and covid 19 they were extremely helpful to me . Had a benefits issue and if my appeal is successful I'll be in a better position to make a donation to such a good cause !😊

Citizens Advice Thanet - Margate
Stephen T.
1/5

My previous review was positive 5* but unfortunately don't even get a reply to an email now days, such a shame used to be a great service, good luck trying to ge them on the phone!

Citizens Advice Thanet - Margate
Carole B.
5/5

So helpful.so nice relaxed people working there...Sorted out my problem even though it was slow process
Great people

Citizens Advice Thanet - Margate
thomas T.
5/5

Very helpful, can't praise these people enough would have been lost without them

Citizens Advice Thanet - Margate
Angela D.
1/5

Was on the phone for over twenty minutes no answer I know your probably busy .I sent an email first but thought I try phoning I just wanted to get this sorted ASAP

Citizens Advice Thanet - Margate
uljana T.
3/5

Wasn't to happy as couldn't see anyone for help

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