Clever Accounts - Accounting service for limited companies - Leeds

Simi K.

I couldn't be more impressed with the service I received from Adil their team is not only professional but also incredibly knowledgeable and efficient. They’ve consistently gone above and beyond to handle my accounting needs.
Their attention to detail and clear communication make the entire process stress-free. I always feel like they genuinely care about my business and personal finances, which is rare to find.
I highly recommend them to anyone looking for trustworthy and expert accountants!

area 5.

After doing my research online to find an accounting firm, I narrowed it down to 5. The first 4 were very unprofessional. They answered the phone as if they had just woken up and forced to answer my call. After calling clever accounts, I knew straight away this was the company I needed to go with. Very professional and friendly.
Scarlett my accountant has been very helpful. She helped me get set up and explained everything in great detail considering it was my first time dealing with an accounting firm. All queries were handled promptly. I now feel very confident being self employed. I would highly recommend clever accounts.

Andrew S.

I’ve been with clever accounts for a few years now and had a great experience. My latest accountant, Aqib, has been my best yet! He patiently helped me out with some silly queries where I’d got confused with my accounts, and was happy to discuss any parts I didn’t understand. Would definitely recommend both clever accounts and Aqib!

Ken A.

They started off selling a very polished image and a professional outfit for what, at most times, would be a turnkey solution. The problem, like all other accounting services, is it’s the accountants who is directly assigned to you that is key. Whoever was assigned to me at the start was, at times, challenging my previous providers for “worst accountant”, directing me to my own tax software to get interpretations of liabilities etc.

What a breath of fresh air to have been reassigned to Jimmy (I believe his predecessor left the firm). I now have confidence in the figures and the outstanding liabilities, and I actually get detailed responses to my actual questions!

Long story short, can’t say if Clever are much better or worse than the rest of the market, but can definitely say they recruited well by bringing in Jimmy.

So P.

I initially had a positive experience for the first two months, but things changed with the new accountant.

I found it challenging to spend a significant amount of time reviewing HMRC documents and highlighting discrepancies to address issues that arose, especially while paying for accounting services. It would have been better to consult a supervisor if there were uncertainties.

Despite having email records from the previous accountant, who provided clarity, the new accountant has given conflicting information. This has led to two months of confusion and wasted time.

I believe the newly appointed accountant could benefit from further training in accounting principles and professional communication. There seems to be a reluctance to seek guidance from supervisors, even when I pointed out discrepancies regarding personal allowances.

I have spent considerable time on HMRC documents and provided evidence to show that the new accountant's statements were incorrect, especially after confirming multiple times that personal allowances couldn't be claimed. This turned out to be inaccurate.

It is concerning that there was such a strong insistence on this point despite receiving different information from another knowledgeable accountant.

As a result, I now feel the need to seek assistance from a different accountant, as I have concerns about the current service. Thank you for your understanding.

I submitted a complaint to Clever team manager on December 9, 2024, and have yet to receive a response from Clever.

Francesca L.

This is my first time using Clever Accounts, and I couldn’t be happier with the service, especially thanks to my accountant, Adil. He is always available when I need assistance, and his explanations are consistently clear, even when dealing with complex topics. I’m truly pleased to work with him and feel very confident with the support he provides. Highly recommended!

Ester M.

I had an excellent experience with Clever Accounts, especially during my initial period working with Hasib. He was extremely knowledgeable, always took the time to explain things clearly, and responded to my questions promptly. The service was outstanding, and I even recommended it to several friends.

However, after a year, I was assigned a new accountant, and my experience declined. I shared my concerns, and Hasib personally reached out to me right away. He made sure my queries were addressed and my accounts were updated. He went above and beyond to ensure I was satisfied, assigning me to someone from his team so I don’t have problems in the future, which makes me feel relieved. I’m thankful for his commitment and his effort to make sure I’m happy with the service that I’m receiving.

Mark B.

This is the first time I have been self-employed, so was looking for a supportive service. The contact has been good and regular and I like have the account on-line system. My assigned Accountant 'Charlie' has been a great support.