Coastline Housing Ltd - Redruth

Coastline Housing Ltd

Coastline Housing Ltd, located at Coastline House, Barncoose Gateway Park, Redruth TR15 3RQ, United Kingdom, is a reputable housing association and non-profit organization that has been providing excellent services for its tenants. Their phone number is 1209200200 and their website is coastlinehousing.co.uk.

Coastline Housing specializes in offering housing solutions to individuals and families in need. They are known for their wheelchair accessible entrance, parking lot, and restroom facilities, ensuring that their services are inclusive and accommodating to all.

With a strong focus on customer satisfaction, Coastline Housing has garnered a solid reputation among its clients. They have received 69 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. Many tenants have praised the company for its excellent service across various areas, while others have pointed out some areas for improvement, such as appointment scheduling and maintenance.

Overall, Coastline Housing Ltd is a reliable housing association that strives to provide quality accommodations and support to its tenants. While there may be room for growth in certain aspects, the company's commitment to accessibility and customer service is evident in their reviews and overall rating.

👍 Reviews of Coastline Housing Ltd

Siobhaun L.

3/5

Great property but I think that is down to legal and general, coastline are very hit and miss help with what they want and when they do it's great but probably about 6/10 times l. They don't stick to what they have agreed..( appointments and maintenance) will leave you waiting in all day for an appointment even while aware of mental health diagnosis and neurodivergence in play. If you don't need them for much it's great but don't rely on them for anything.

Arlene M.

5/5

Having been a very Happy tenant for over 10 years , ex ellent service from all areas at Coastline. Thank you

Stuart T.

1/5

Worst housing company I have ever dealt with, made numerous complaints and emails only to get ignored. Had a whole in the roof since before Christmas 2023, it's now over half way through July. They keep putting the rent up and saying it's for the service they provide.... which sucks!! Worst service ever! Do not go with them, waste of space company.

Nathan S.

1/5

One of the worst companies I have had to deal with, hardly ever reply to emails or put you through to the person you want to talk to on the phone. There maintenance is non - existence there maintenance charges are sky high. When they owe you money it’s like trying to get blood out of a stone but when you owe them you get letters threatening debt collection, and this is supposed to be a non profit company. 😂

Louise G.

1/5

My mother who is 72 has been waiting on her shower being repaired as it leaks due to the rubber perishing she is unable to use it in its current state, the repair had been logged back in July, took 2 people, one a surveyor to come out and assess and advised it will be sorted within the month this was August it is now September over the month advised, my email asking for an update on progress has been read several times yet ignored and when my mother rung today she was again fobbed off with when they are likely to repair it with no actual appointment made to even make a start. Unfortunately, I will be taking this further as they simply lack the ability to maintain contact with their elderly tenants and carry out essential repairs.

Peter R.

5/5

I have to speak as I find, the staff were most helpful and polite, they dealt with sorting my issue and directed me to the people I needed to speak to.

Squidgy P.

1/5

Neighbour moved in 3.5 years ago, who is an alcoholic, he has been a nightmare the whole time, banging, screaming, shouting, verbal abuse constantly day and night , coastline keep telling us to report it, we have for all time nothing gets done about him,, how much longer do we have to put up with this guy? it's like coastline don't care and we are left to deal with it, they are useless

sidney H.

4/5

Not bad quick to help out with problems