Concept IT - Stanley

Introduction to Concept IT

Concept IT is a premier IT service provider located at the Tanfield Lea North Industrial Estate, Tanfield Lea Business Centre, Tanfield Lea, Stanley DH9 9DB, United Kingdom. They can be reached by phone at 1207234637 or via their website at concept-its.co.uk. Their specialties include computer support and services.

In addition to their core services, Concept IT offers several other points of interest. These include online appointment scheduling, on-site services, a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, and wheelchair-accessible toilets. It is recommended to make an appointment prior to visiting. With 21 reviews on Google My Business, Concept IT has earned an impressive average rating of 4.7 out of 5 stars.

Beneath this stellar reputation lies a dedication to customer satisfaction and technical expertise. One testament to their quality service is this review: 'Bought a omega swatch fantastic customer service explained everything easily and happily.' Another highlights their long-standing commitment to excellence, stating, 'Concept IT are the best IT service provider I have used in 30 years of my career. The people are all good at what they do and provide excellent communication and customer service. I highly recommend them.'

With a strong customer-centric approach, a prime location, and top-notch services, Concept IT is well-positioned to meet the computing needs of individuals and businesses alike. Their commitment to accessibility and customer satisfaction makes them a top choice for IT services in the United Kingdom.

👍 Reviews of Concept IT

Jay C.

5/5

Bought a omega swatch fantastic customer service explained everything easily and happily

Nick C.

5/5

Concept IT are the best IT service provider I have used in 30 years of my career. The people are all good at what they do and provide excellent communication and customer service. I highly recommend them.

SB I. S. L.

5/5

We have used Concept IT since the launch of our business in 2013 and the part they played in getting us up an running at the time was invaluable . We use their cloud based solution which is great for us as its fully managed and backed up. The support team are always happy to help and problems (when we rarely get one) are resolved quickly.

Hexham A.

1/5

Concept IT refuse to respond to our requests to help us renew a Cisco licence - as we have moved onto a new supplier we can only assume this is done out of spite. For a business in the service industry to have such an apparant lack of professionalism is quite surprising, but its their choice how to run their affairs.

Martin A.

5/5

We have used Concept IT for many years and they are now a vital cog in our business. The personal service they provide is second to none and I would highly recommend them to any customer focused businesses.

steve B.

5/5

We have used Concept IT for over 10 years and cannot fault the service they provide
They always have a prompt response service for both faults and new products
I would highly recommend Concept IT

David D.

5/5

Spencer resolved my email problem quickly and was very helpful. Thank you.

Jonathan W.

5/5

Team is always on hand to help out and help with issues ASAP