FireRiskAssessments.com - Nottingham

Richard M.

FRA was able to provide an appointment very quickly as our situation required and gave us the option of early return of the report, albeit at an additional £60. The quote was reasonable when compared with other quotes that we received. The support documentation was very good also, which will help manage fire risk assessments moving forward. The certificate is valid for 3 years.

Abigail B.

Quality report with clear and reasonable actions, saved us unnecessary cost in the long run. Helped me get everyone agreed. Great service afterwards always helpful and available to answer questions on multiple phone calls.

JO A.

Very pleased with the service. I found the report thorough and useful and the risk assessor that came out was polite and professional

MarkandLeigh N.

From our initial enquiry to the fire risk assessment itself, dealings with the company were absolutely first class. Additionally, they were less than half the cost that we had previously been quoted. Richard carried out our assessment and he was so professional and approachable. He helped us enormously with explaining everything and we are so grateful for his experience and expert advice. Thank you to the entire team for your support and we'll see you next year.

Tracey C.

FireRiskAssessments are a great company who come out, review all of your fire safety procedures in a way that you can understand and offer advice and support as an on-going measure. I was extremely nervous when they did our first assessment as I really had no clue, but now I feel confident whenever anyone asks about our procedures or our risk assessment. Fabulous company who really understand their stuff!

Claire F.

Steve our assessor was excellent. Very helpful and knowledgeable. Also the communication and access to online training is really good and makes the process so much easier as do the templates available.

Will A.

Be very careful speaking to these people. I recently had the displeasure of dealing with them, and their services left me deeply unsatisfied. Not only did they exhibit unprofessional behaviour, but they also resorted to threatening litigation, which is unacceptable.

My ordeal began when I called them to discuss potential dates for a fire risk assessment. Unfortunately, they took it upon themselves to assume that we had already settled on a date. This assumption led them to send a fire risk assessor to my property on a bank holiday, several months later, without my consent or confirmation. To add insult to injury, they then sent me an abortive bill, demanding payment for a service that was never scheduled in the first place. I was stunned to receive such a bill while I was away from the property, enjoying my time halfway up the Long Mynd.

Despite my repeated requests for physical evidence or proof that a date had been agreed upon, they failed to provide any substantiation. It became increasingly clear that no such agreement had been made over the phone as they had claimed.

What shocked me even more was their audacity to threaten litigation in order to coerce me into paying the "abortive" fee for a booking I never authorized. Instead of rectifying their mistake and apologising for the inconvenience caused, they resorted to harassment, bombarding me with incessant demands for payment.

Although I offered to cover the assessor's fuel costs as a gesture of goodwill, they adamantly insisted that I pay the entire fee, despite the fact that I had no knowledge or proof of the booking. If a date had indeed been scheduled, I would have been present at the property as expected.

In light of my experience, I strongly advise you to seek a fire risk assessment from another provider. Dealing with these individuals was an absolute nightmare. Their unprofessionalism, lack of accountability, and litigious nature are qualities that should not be associated with any reputable service provider.

Save yourself the trouble and frustration. Look elsewhere for a professional and reliable fire risk assessment provider who values their customers and operates with integrity.

Linda R.

The individual who conducted our review was punctual and friendly. They explained the process fully, answered all the questions we raised and provided practical advice.