HFA - Mortgage & Protection - Wigan

HFA – Mortgage & Protection: Your Trusted Financial Partners

HFA – Mortgage & Protection stands as a reputable and client-focused financial services provider located at FIRST FLOOR, HFA – Mortgage & Protection, 21 Great George St, Wigan WN3 4DL, United Kingdom. With a dedicated team and a commitment to delivering exceptional service, HFA assists individuals and families in navigating the complexities of securing a mortgage and protecting their financial future. Their telephone number is 1942311555, and their website can be found at hfassociates.uk. The company specializes in mortgage brokering and financial planning, offering a comprehensive suite of services designed to meet diverse client needs.

Services Offered

HFA – Mortgage & Protection’s core competency lies in providing expert guidance throughout the entire mortgage journey. They act as a mortgage broker, meticulously researching and comparing mortgage products from a wide range of lenders to identify the most suitable options for each client’s circumstances. This includes first-time buyers, those looking to remortgage, and individuals requiring specialist mortgages. Furthermore, they excel as financial planners, offering tailored advice on a broader spectrum of financial matters, including savings, investments, and crucially, protection.

Protection Services – A Key Focus

Recognizing the importance of safeguarding against unforeseen events, HFA – Mortgage & Protection provides comprehensive protection services. These services encompass life insurance, critical illness cover, income protection, and unemployment insurance. Angela, their dedicated personal protection advisor, works closely with clients to understand their individual vulnerabilities and create bespoke protection plans. The team emphasizes a proactive approach, ensuring clients are fully informed and confident in their choices. It’s evident from client feedback that this personalized attention significantly contributes to the overall positive experience.

Location and Accessibility

The office is conveniently located at FIRST FLOOR, HFA – Mortgage & Protection, 21 Great George St, Wigan WN3 4DL, United Kingdom. This central location allows for easy accessibility for clients in Wigan and the surrounding areas. To enhance convenience, HFA – Mortgage & Protection offers online appointments, allowing clients to connect with advisors remotely. They also provide on-site services, catering to those who prefer face-to-face consultations. The team is committed to providing flexible and accessible service options to accommodate each client's preferences.

Client Feedback and Reputation

HFA – Mortgage & Protection boasts an impressive average opinion of 4.9/5 based on 125 reviews on Google My Business. This exceptional rating reflects the company’s dedication to client satisfaction and the quality of its service. Clients consistently praise the team’s expertise, responsiveness, and commitment to providing a stress-free experience. Laura, their mortgage advisor, is frequently commended for her insightful advice and ability to tailor solutions to individual needs. Amy, the case manager, is valued for her meticulous attention to detail and proactive communication. The collaborative efforts of Laura, Amy, and Angela, as highlighted by numerous testimonials, demonstrate a cohesive and client-centric approach. Many clients remark on the ease with which they navigated the mortgage process thanks to the team's support. The emphasis on clear communication and regular updates proves particularly beneficial to those new to the mortgage market.

Key Features & Benefits

• Expert Mortgage Advice: Access to a wide range of mortgage products and lenders.
• Personalized Financial Planning: Tailored advice on savings, investments, and protection.
• Comprehensive Protection Services: Life, critical illness, income protection, and unemployment insurance.
• Convenient Online Appointments: Flexible scheduling options for remote consultations.
• Dedicated Support: Personalized attention from experienced advisors.

HFA – Mortgage & Protection’s commitment to building long-term relationships with its clients is evident in its consistently high ratings and overwhelmingly positive feedback. They strive to be more than just a service provider; they aim to be a trusted partner in achieving financial security. The team’s dedication to understanding each client’s unique circumstances and offering bespoke solutions sets them apart in the competitive financial services landscape. It’s clear that a significant portion of their success stems from the genuine care and expertise demonstrated by its personnel.

👍 Reviews of HFA - Mortgage & Protection

Lauren H.

5/5

A huge thank you to Laura, Amy, and Angela for their outstanding support. Laura, our mortgage advisor, shared expert advice that was tailored specifically to us, making the whole process smooth and stress-free. Amy, our case manager, kept everything on track with regular updates and great attention to detail. Angela, our personal protection advisor, provided thoughtful guidance and made us feel completely confident in our choices.

This amazing team made everything so much easier! Highly recommend!

Leah W.

5/5

Katie and Amy were both amazing throughout the entire mortgage and home-buying process. They handled everything quickly and efficiently, explained everything clearly to ensure I fully understood, and responded promptly to every email, chasing up anything I needed without hesitation. I was extremely impressed with the service and will definitely use Helen Ferneyhough Associates again. I would highly recommend them to anyone looking to secure a mortgage☺️

Megan

5/5

Helen, Sandra and Angela helped me and my partner purchase our first home. We received amazing service, there was great communication and made the process smooth and easy to understand. 100% recommend and thank you again!

Charlotte D.

5/5

As always, Cheryl was amazing throughout the whole process of remortgaging. This is the third time Cheryl has sorted our mortgage and we wouldn't use anyone else. This time we where also trying to secure a loan to value, Cheryl explained everything to us, found us a fantastic deal and was always on hand to answer any questions. Can't recommend enough!

Megan J. R.

5/5

Cheryl and Amy were absolutely amazing throughout the process of us buying our first home. They helped with any enquires we had and ensured we got the best mortgage available for us. 100% would recommend to anyone looking to buy a house. Thank you once again!

David K.

5/5

Dealing with HF Associates was a pleasure, Katie and Amy were extremely helpful. the communication was great throughout the whole process. We highly reccomend!!

Alin V.

2/5

We initially had a good experience with Helen , but unfortunately, they stopped responding to our calls and emails without any explanation. If there was an issue with our application, we would have appreciated a straightforward response rather than being ignored. A simple “we can’t proceed” would have been more professional than complete silence. Very disappointing service.

chloe S.

5/5

Jane Murphy made our experience so easy. As a first time buyer I couldn’t appreciate more everything that Jane has helped us with. Not only did she help us with the whole mortgage process but she was on hand for helping us with the whole housing buyer process from starting to finish. She was only ever a text or call away for any advice or help. Nothing was ever too much trouble, Thank you Jane! 😊