Higgs Newton Kenyon Solicitors - Liverpool

J L

Avoid HNK SOLICITORS They work with the POLICE.

The most unprofessional firm, don’t believe there good reviews.

They work alongside police, delay your case with the pretense they’re still investigating your case whilst liasing with the police especially on serious cases eventually telling you haven’t got a case, whilst they get payed.

I’ve transferred my case to another solicitors firm if you are already entangled with this mess of a firm do this before they waste 12 months or more of your time then you’ll be given an excuse.

My case was clear as day raided/attacked by 12 riot police officers, property then searched nothing found left with no apology no care for my care concern or injuries just left however that metropolitan police for you.

Michelle Mcman wasted 12 months with my case lack of communication one day I called in 12 times and couldn’t get through to her continuously told by the receptionist no nones available.

Avoid this company at all cost there Co-owner Craig Newton, doesn’t even apologise even when he’s solicitors are in the wrong but make excuses for them.

This solicitors firm is based around gaining as much money as possible, no form professionalism or empathy.

I doubt there even actual solicitors within this firm with experience and knowledge with decent customer service .

Michelle Mcman contacted me twice verbally within the whole twelve months and handful of times via email.

I can’t put forward across how unprofessional it is to give the police extensions without notifying the client.

After numerous extensions by Michelle the police eventually gave her the body cam footage not all of it, they held back the worst parts as they do.

However after numerous calls and arguments with the reception and also Michelle as she was holding back the footage saying, I need to give consent and she needs to speak to her supervisor.

I was eventually emailed me the body cam footage 5 days after me being given consent same day via email, bearing in mind I’ve waited 5-6 months for footage.

The receptionists are trained to say your solicitors are unavailable can we request they call you back .
I heard this for a good few months.

If you’re looking for a firm who deals with actions against police avoid this one with all costs.

I will you going the SRA and the legal ombudsmen as this is truly unjust.

My case had been transferred as of yesterday
worst firm ever……. Avoid all costs

melanie sherrington

Mr Wharton has been very helpful with supporting me with my case. He has been professional, knowledgeable, and very understanding. I would recommend Higgs Newton Kenton Solicitors.

T M

Bunch of ambulance chasers. When I initially called and explained everything I was promised the moon on a stick and they were pretty sure I had a valid claim. Over 11 months they told me yes you have a claim and we are chasing the police for it. Then one day a solicitor, a real one not the paralegals that do all the promising, called me and said you have zero chance of a claim!
More like we wont make much money off you so cant be bothered.
Basically the paralegals use you as training fodder. Simple as that.

Mayson Lee

I would give five stars but it took a tiny bit longer than expected And I have to keep their feet grounded. However, Alexandra exceeded my expectations in every possible way and went above and beyond settling my case. Very happy with the service I received would definitely use them again.

Liza

Worst solicitors I've ever called; the amount of stupidity from the legal services contact was staggering. Incompetence would be to be nice and repeating, without even having the civility to understand the legislation or bother reading a briefing. Not fit for practise and most definitely not to be used in any actions against the police; I asked them two simple questions and they couldn't answer them a week later; when instructing a firm, make sure to ask the questions; they hire untrained and unprofessional staff who can't take notes; avoid.

Iain Sutherland

Excellent firm, they took my case when 5 other firms said no. very professional with great communication throughout.

I would highly recommend them to anyone, they care and absolutely do their best for the best outcome possible.

I cannot thank them enough for helping to bring me some closure from a horrible experience.

If I could give them 6 stars I would.

Thank you very much to all the people at this firm for helping and for all your hard work and also staying patient with me when I didn't understand the what when and why's.

M star

I’ve had HNK solicitors assist me in drafting multiple claims. They handle all cases to perfection and they are my first option.

Emerson

Awhile ago I was wrongfully arrests and for a number of reasons this completely destroyed my life. Several firms refused to take my case seriously. But HNK and Vivien Lee in particular listened to me every step of the way and did everything they could to try and make this case happen. Even though it didn't work out in the end, due to barristers not wanting to take the case, I think this is a testament to this forms character and committment to doing everything they can to help people who've been wronged by the police.