Ilkeston Post Office / News Express South Street - Ilkeston

Address: 30 South St, Ilkeston DE7 5QE, United Kingdom.
Phone: 1159306350.
Website: postoffice.co.uk.
Specialties: Post office, Mailing service, Money transfer service, Newsstand, Passport agent.
Other points of interest: Curbside pickup, Delivery, In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible seating, Wheelchair accessible restroom, Transgender safespace, Credit cards, Debit cards.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Ilkeston Post Office / News Express South Street

Ilkeston Post Office / News Express South Street is a post office and newsstand located at Address: 30 South St, Ilkeston DE7 5QE, United Kingdom. The establishment offers a range of services including post office, mailing service, money transfer service, newsstand, and passport agent.

One of the key features of Ilkeston Post Office / News Express South Street is its accessibility. The location has wheelchair accessible entrance, parking lot, seating, and restroom, making it convenient for people with disabilities. Additionally, the establishment offers curbside pickup, delivery, and in-store pickup options.

Ilkeston Post Office / News Express South Street also provides a transgender safe space, which is an important aspect for promoting inclusivity and diversity. The establishment accepts credit and debit cards for transactions.

In terms of reviews, Ilkeston Post Office / News Express South Street has received a total of 57 reviews on Google My Business, with an average opinion of 3.5/5. This suggests that the establishment has received mixed reviews from customers, but the majority of the ratings are positive.

Overall, Ilkeston Post Office / News Express South Street is a convenient and accessible location for postal and newsstand needs. The establishment's range of services, accessibility features, and inclusivity make it an appealing option for customers. For more information, visit the establishment's website at postoffice.co.uk and consider reaching out to them through their website for any further inquiries or concerns.

Reviews of Ilkeston Post Office / News Express South Street

Ilkeston Post Office / News Express South Street - Ilkeston
Sian Urquhart-hughes
5/5

Lorraine sorted my new passport application out for me, she did everything including taking my photo. Really quick process and exactly 2 weeks later my new passport arrived - definitely worth paying the extra £5 for secure delivery for peace of mind. Lorraine is always so friendly whenever I pop in to the shop in the morning before work as well, great shop.

Ilkeston Post Office / News Express South Street - Ilkeston
Ros Scott
5/5

Many many thanks to Lorraine at south street post office You organising my replacement passport in a jiffy ⚡️You are so polite and understanding as I was in a mess with it. I have had reply mail accepting all details. You did everything perfectly with a smile. Once again a big
thank you. Happy Christmas. Ros.

Ilkeston Post Office / News Express South Street - Ilkeston
Jenny Langford-jones
5/5

Popped in to use this post office to renew my driving licence.i was greeted by a lady named Lorraine who was extremely helpful and polite.photo taken in seconds and she had filled the appropriate information required.
Signed & paid .lorraine explained about the receipt proof to keep on me until my new licence arrived.
I was so impressed with my service and my new licence arrived in 4 working days.
No complaints from me.

I have also used this post office today to make a cash withdrawal and no fuss service again greeted by Lorraine.

Ilkeston Post Office / News Express South Street - Ilkeston
Leanne Middleton
1/5

Been using this post office over a year same parcels 5 days a week to be told today i can’t send them anymore they are to big. Nothing has changed my side just the staff there’s and no other post office has this issue only this one. Making everyone’s life harder to avoid doing their job whenever possible it would seem.

Ilkeston Post Office / News Express South Street - Ilkeston
Donna Greensmith
1/5

Advertises open till 8pm but actually closes at 5:30pm!
Think you need to update your opening hours.

Turned up to the post office the following day at 5:20, before I even got to the counter the guy said “We’re Closed!” No Hello, no nothing.
I was there to collect a letter (Which I did end up getting) the guys attitude was awful.

And to your reply: you have stated you close at 5 or have limited service after 5 so why is the sign in the shop showing 5:30?

Again you need to update your times.

Ilkeston Post Office / News Express South Street - Ilkeston
Lucy
1/5

Update your opening times. The shop may be open til 8pm but the post office is not and seen as how I googled ‘post office opening times’ then this is not the correct result

Ilkeston Post Office / News Express South Street - Ilkeston
Aimee Billing
5/5

Always so polite and helpful. Good customer service skills, best post office in Ilkeston!

Ilkeston Post Office / News Express South Street - Ilkeston
Jessica Hallam
5/5

Amazing lady served me went out of her way to help me and explained everything thoroughly to me and couldn't thank her anymore her name I think was lou lovely lady and very good at her job ❤️

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