Lever Law - Durham

Anna R.

Hugely grateful to Dale Lever and the team for helping us buy our first home. They have been brilliant throughout and explained the process to us really well as first time buyers. I was also lucky enough to undertake some work experience with Lever Law back in 2021 and my experience with the firm then was equally as brilliant. Thank you all!

Adam S.

We had an incredibly frustrating experience with Lever Law. The entire process was plagued with delays, lack of communication, and numerous mistakes that we had to fix ourselves. They failed to communicate with other agencies, leaving us to act as messengers between parties.
Their advice was inconsistent, and when we spotted a major error in the completion statement (they failed to include the deposit), we had to chase them to get it corrected. The completion date was changed multiple times without clear explanation, and when a relative tried to help speed things up, they inexplicably tried to push the date back even further.
Communication with us was terrible throughout—getting updates required constant chasing on our part. This was an incredibly stressful and disappointing experience.

Update:
In response to your reply, I think it is important to get some facts straight.
1. Our offer was accepted at the start of November and we completed on 7th February so I fail to see how that is 8 weeks.
2. Emails were not responded to on the same day and on some occasions it took 2-3 emails to get a response.
3. We rang to give my father-in-law permission to speak on behalf of us, who, as we agreed, stated rightly that if we were not provided the correct and essential documentation, completion for the stated date was at risk. Never once did he say we wanted to delay and this was clarified with yourselves.
4. Your statement on paperwork would be right if your paperwork provided was correct, however it wasn't, so considering that point alongside the fact that we were first time buyers, as professionals we would expect your guidance and trustworthiness in this matter - especially as it required myself to ring to correct these details.
5. You stated I was confused about completion. However what I was confused about was that you wrote us a completion statement which did not even include our deposit amount. I emailed, as you have referenced, to ask about this matter and was told the statement was correct (it was not). I then proceeded to ring the office where I was told multiple times that it was correct. I then persisted that it did not have the correct amount written on it and told yourselves to check your own documents again. At which point then you admitted you were incorrect and wrote us up a new statement. If there was any party which were confused about documents or should be reading them thoroughly, it is yourselves.

I hope this clears up some crossed wires.

Neina S.

Have used Lever Law when buying my house in 2021, and for creating a will and updating it. They have been consistently professional and helpful, clear about their charges, and good communication throughout all services. Highly recommend.

Imrose M.

I recently worked with Dale Lever and his team to purchase my first home and was impressed by their professionalism and competitive pricing. While their process wasn’t the fastest, it was completed well within the given timeline. They were always available to answer my questions over the phone, which made the experience smoother. Overall, I’m very satisfied with their service and professional attitude. Highly recommended!

yazhu W.

Completed a house purchase and my old house sale with Lever Law. My partner has again chosen Lever Law to process his house sale. Amazing service and impressive quick responses to any questions we had. Emily has particularly helped me in my house sale. It makes a great difference when your solicitor cares enough to reply swiftly!

Kayleigh G.

As first time buyers everything has been quite daunting. Lever Law have been excellent, paitent and great customer service. The whole process was quick and Lever Law kept in contact letting us know how things where unfolding. 100% reccommend.

Dariusz W.

Absolutely fantastic service! We really can’t recommend you highly enough. Such a great team and reliable people to work with. Very professional and patient. Excellent communication. I wouldn't go anywhere else. We are so grateful we found you. Thank you for all your hard work.

Emily A. G.

I used Lever Law solicitors for conveyancing as a first time buyer. They made the whole process simple and stress-free, with excellent, quick communication. They were always happy to answer any queries I had. I would definitely recommend Lever Law solicitors and will be using them again in the future.