Matlock Post Office - Matlock

Overview of Matlock Post Office

Nestled in the heart of Matlock, Derbyshire, at 14 Bank Rd, Matlock DE4 3AA, United Kingdom, stands the Matlock Post Office. This essential local service hub offers a comprehensive array of services, making it a go-to destination for residents and visitors alike. The contact number for inquiries or assistance is Phone: 3457223344. For those seeking convenience, the post office's official website, postoffice.co.uk, provides detailed information and services you can explore at your own pace.

Key Features and Services

The Matlock Post Office prides itself on its diverse range of services:
- Post Office Services: Managing your mail and correspondence efficiently.
- Banking: Offering Business Banking services along with Debit Cards and NFC Mobile Payments.
- Courier Service: Handling deliveries and collections with reliability.
- Mailing Services: From sending letters to shipping packages, they've got you covered.

Beyond basic postal services, the post office stands out for its additional offerings such as Onsite Banking, Shipping and Mailing Services, and Shipping Service, making it a one-stop shop for all your financial and postal needs. Notably, it's Wheelchair Accessible, ensuring everyone can enjoy the full range of services.

Special Experiences and Staff Excellence

Customers rave about the exceptional service provided by the staff at Matlock Post Office. One particular commendation goes to Karl, who not only demonstrated extensive knowledge but also went above and beyond to assist, highlighting the post office's commitment to customer satisfaction. This personalized approach, coupled with the warmth and friendliness of the staff, contributes to the high ratings the post office has garnered.

Customer Feedback and Reviews

With 142 reviews on Google My Business, the Matlock Post Office boasts an impressive average opinion of 4.8/5. Feedback highlights the ease of finding the post office, parking, and the excellent range of services offered. Visitors appreciate the combination of basic postal services and additional banking, courier, and mailing services under one roof.

Why Visit Matlock Post Office A Final Recommendation

Whether you're needing to send a letter, pay bills, or manage your banking, Matlock Post Office is equipped to handle it all with professionalism and care. Its convenient location, excellent services, and friendly staff make it an essential stop for anyone in Matlock. Don't hesitate to visit their website, postoffice.co.uk, to learn more about their offerings or to plan your visit. The average opinion speaks volumes about the quality of service provided, and the personal touch, as seen with staff like Karl, ensures a memorable experience. Contact them through their website or give them a call at 3457223344 to explore how they can assist you with your postal and banking needs. The Matlock Post Office is not just a service provider; it's a community cornerstone, ready to serve you with a smile.

👍 Reviews of Matlock Post Office

Nicola M.

5/5

Matlock Post Office is easy to find, easy to park and the range of services offered are excellent.
The staff are amazing, warm welcoming and very helpful. I would like to say particular thanks to Karl who assisted me with my vehicle tax, his knowledge was excellent and I feel that he went the extra mile to help me, from his advice yesterday to sorting it today, a big thank you Karl.

Rhys G.

5/5

I use Matlock post office all the time and every time I enter, regardless of there being a queue or not (as this is a relatively small post office and can get very busy) the staff are always very welcoming and friendly even when clearly rushed off their feet. Whilst all the staff are wonderful, during my last few times I have been assisted by Julie who has been very friendly and helpful, but all the staff really do go the extra mile to make sure they can offer you the best service possible.

Matthew M.

5/5

I have used this Post Office several times since moving to the area. Today Julie couldn't have been more kind and helpful, providing me options to send some very precious items. Thank you so much for the time you took to help me.

Anna F.

5/5

Brilliant service from Clair. Very helpful and gave me just the information I needed. Will definitely continue to use Matlock for my banking and business needs. Thank you!

David H.

5/5

The staff at Matlock Post Office are great. They are always helpful and it really is service with a smile. Many a time I've gone there and felt more positive as I leave. A couple of days ago I ordered a lot of Euros that needed counting and Claire couldn't have been more obliging and helpful.

Rosie M.

5/5

Julie could not have been more helpful when I came in at 5.29 not realising they closed at 5.30. I had yet to write the address and when I realised they were closing offered to leave. Julie encouraged me to stay, allowed me to take my time and get a very important letter sent off signed delivery. Such a kind helpful person!

Luke M.

5/5

Friendly, welcoming, efficient and quick service! Angie served me and I had no time to wait, she did everything really quickly and answered my questions too. A delight to deal with!

Amazing service from Clair on another occasion too. Appreciated!

Hugh B.

5/5

Went today after being in a much bigger post office in Birmingham. They didn't profess to know everything, but we worked it out together. I really enjoy working in Matlock and the people are fantastic- Clair was no exception - brilliant customer service skills. Cheers, Hugh