Motorcade Insurance - Liverpool

Introduction to Motorcade Insurance

Motorcade Insurance, located at 98 Liverpool Rd in Formby, Liverpool, is a prominent auto insurance agency that has been serving the local community for many years. With a strong focus on customer service and competitive rates, Motorcade Insurance has established itself as a trusted provider of motor insurance solutions. This comprehensive guide will delve into the main services offered, the location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Car Insurance: Motorcade Insurance offers a wide range of car insurance policies, tailored to suit diverse needs and budgets. Their coverage options include comprehensive, third party fire and theft, and third party only policies. Customers can also add optional extras such as breakdown cover, legal protection, and key cover.
• Van Insurance: For business owners who rely on vans for their operations, Motorcade Insurance provides specialized van insurance. They cater to various types of vans, from small panel vans to large, heavy goods vehicles, and offer fleet insurance solutions as well.
• Motorcycle Insurance: Motorcycle enthusiasts can find suitable insurance policies at Motorcade Insurance. They offer cover for various motorcycle types, including scooters, sports bikes, and classic motorcycles.
• Modified Vehicle Insurance: Motorcade Insurance understands that modified vehicles require specialized insurance. They work with several underwriters to provide competitive quotes for modified cars, vans, and motorcycles.
• Young Driver Insurance: Young drivers often face challenges finding affordable car insurance. Motorcade Insurance offers tailored policies for young drivers, helping them to stay safe and legal on the roads.

Location and Access

Motorcade Insurance is situated at 98 Liverpool Rd, Formby, Liverpool L37 6BS, United Kingdom. The office is located in the heart of Formby, a popular neighborhood known for its vibrant high street and close proximity to the beautiful Sefton Coast. The location offers excellent transport links, with Formby railway station just a short walk away, providing direct services to Liverpool, Southport, and other nearby towns. Several bus routes also serve the area, making it easily accessible by public transportation.

For those who prefer to drive, there is ample on-street parking available nearby, with some disabled parking spaces located on Liverpool Road itself. The office is wheelchair accessible, with step-free access to the building and a designated disabled parking bay.

Featured Characteristics

• Expert Team: The Motorcade Insurance team consists of experienced and dedicated professionals who are committed to providing personalized service and expert advice to each customer. They understand that every client has unique insurance needs and strive to deliver tailored solutions.
• Competitive Prices: Motorcade Insurance works with a panel of leading insurers to ensure they can offer competitive quotes for a wide range of motor insurance products. Their goal is to provide excellent value for money without compromising on the quality of cover.
• 24/7 Claims Line: Motorcade Insurance offers a 24/7 claims line, ensuring customers have access to support and assistance whenever they need it. Their dedicated claims team aims to minimize stress and inconvenience by handling claims efficiently and professionally.
• Online Services: Motorcade Insurance offers a user-friendly website and mobile app, allowing customers to manage their insurance policies, make payments, and access important documents at their convenience. These online services enable customers to interact with Motorcade Insurance 24/7, providing greater flexibility and convenience.

Practical Information

• Opening Hours: Motorcade Insurance is open Monday to Friday, from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. They are closed on Sundays and on public holidays.
• Contact Information: Customers can contact Motorcade Insurance by phone on 1214251020, via email at [email protected], or by filling out the contact form on their website (motorcade.co.uk).
• Social Media: Motorcade Insurance maintains an active presence on social media platforms, including Facebook and Twitter. Follow them for updates, insurance tips, and special offers.

Positive Aspects from Customer Reviews

Motorcade Insurance has an average rating of 3.5/5 on Google My Business, with 130 reviews highlighting various positive aspects of the company's services:

• Expert and Personalized Service: Many customers praised the knowledgeable and friendly staff at Motorcade Insurance, who took the time to understand their specific needs and provide tailored insurance solutions.
• Competitive Prices: Several customers mentioned that they found the best rates and value for money at Motorcade Insurance, compared to other providers they had approached.
• Efficient Claims Service: Some customers highlighted the efficient and professional handling of their claims, with the claims team going above and beyond to ensure a smooth and stress-free process.
• Convenient Location and Access: The central location of Motorcade Insurance was appreciated by many customers, with easy access by car, public transportation, and on-foot.

In conclusion, Motorcade Insurance at 98 Liverpool Rd, Formby, Liverpool, is a well-established auto insurance agency that offers a comprehensive range of motor insurance products. With a strong focus on customer service, competitive pricing, and convenient location, Motorcade Insurance has become a trusted provider for many drivers in the local area. Their experienced team, commitment to personalized service, and positive customer reviews make them a top choice for motor insurance in Formby and beyond.

👍 Reviews of Motorcade Insurance

Asim A. (.

1/5

First three months £1400 next 3 £1500 than 2500 last three 4500 they dont want you to get one year no Claim Bonus. They put price up or give you third party . Dont buy private hire insurance. Tactics explained

Ryan O.

1/5

My worst experience with car insurance ever.
I travelled from Glasgow to Bournemouth to buy a car. When i got the car i was unable to make any changes to my policy on the online portal. I phoned customer service who could only refer me to my online portal, I also tried to use their online webchat which would only refer me to the online portal. I had to buy temporary insurance to drive home thinking i will get my car on the policy but I was wrong. So I've had to get a new policy and now motorcade pass you from pillar to post trying to get my no claims bonus...

Sabba H.

1/5

Dear Havens and motorcade insurance

I am to express my extreme dissatisfaction with the handling of my recent claim regarding the fire incident involving my insured vehicle. Despite reporting the incident promptly and providing all the necessary information, I am deeply disappointed by the lack of action and support from your company.

On 11 November 2023, my vehicle, aAudi A3 S3, was on fire due to reasons beyond my control. I immediately contacted your claims department to report the incident and initiate the claim process. However, since then, I have experienced significant delays and a lack of progress in resolving my claim.

Firstly, I am dismayed to learn that your company is still conducting further investigations into the incident. It has been an unreasonable amount of time since the incident occurred, and I believe that sufficient time has passed for a thorough assessment to be made. The delay in completing these investigations is causing unnecessary stress and inconvenience.

Furthermore, I am disappointed to note that no arrangements have been made to collect my vehicle for inspection by a repairer. It is imperative that my car is assessed promptly to determine the extent of the damage and initiate the necessary repairs. The lack of action in this regard is prolonging the resolution process and preventing me from having access to my vehicle.

Additionally, I have not been provided with a courtesy car during this period of inconvenience. As a policyholder, I expected to receive the necessary support to mitigate the impact of this unfortunate incident on my daily life. The absence of a courtesy car has caused significant disruption to my personal and professional commitments.

I understand that insurance claims can involve complex procedures and investigations. However, the prolonged delay, lack of communication, and failure to provide essential services such as vehicle collection and a courtesy car are unacceptable. I urge you to take immediate action to expedite the claim process, arrange for the inspection of my vehicle, and provide me with a suitable replacement vehicle.
I trust that you will treat this matter with the urgency and seriousness it deserves. I look forward to a prompt resolution and the restoration of my faith in your company's commitment to customer satisfaction.

Thank you for your attention to this matter.

Yours sincerely,

Stuart L.

1/5

Not very helpful at all won’t be carrying on my policy for long with the company not none a company that don’t listen to the customers when there going through some terrible times. Even when my son has to be rushed into hospital last night quick enough to charge fees for being one or to days late and not being told you can change the date of the direct debit till it’s to late just all about the money. I’ll re post this onto Google reviews…

Unlike other company’s where they talk to the customers and listen to what customers are going through these really don’t care what your story is about don’t matter if your son was rushed to hospital or the fact your homeless with your 2 kids it’s all about slamming you with the fees as that’s all what there about extra fees and money. I’ll be looking for insurance else where even if it comes to it I have to pay more money …

Andy M.

1/5

Absolutely avoid this place!!!
Won’t let you change the date of the month so they can change you an extra fee.
Cowboys!!

George P.

1/5

After cancelling my insurance on a van in November and paying extortionate cancellation fees (which are over twice the cost of anywhere else) acorn insurance continued to take a payment on Christmas Day , after challenging them about this they admitted to their mistake after being on the phone for hours and accusing me of making a mistake(the mistake they made was that when I payed cancellation fee they did not end the credit agreement) this is bad practice as well as being illegal, I have been chasing up a refund which they have agreed to pay however it has now gone past the promised payment date and acorn insurance appear to be doing very little about it. I have informed them this has left me short for the month however they don’t seem to care they only seem to care about getting you off the phone as quick as possible. Countless times they have promised to be in touch with a solution or call me back but not once has any of the promises came through. Top this off with a terrible automated phone system that you have to wait for over half an hour to speak to somebody only for them to be not useful at all absolutely shocking company I would not recommend to anybody ever

Andrew M.

1/5

Make it totally impossible to change your dates for an anything on the policy so they can make more money off you in fees. Avoid like the plague

Sai T. 2.

1/5

terrible service stay away from this insurance