National Family Mediation - Exeter

Address: 1 Barnfield Cres, Exeter EX1 1QT, United Kingdom.
Phone: 3004000636.
Website: nfm.org.uk.
Specialties: Mediation service.

Opinions: This company has 18 reviews on Google My Business.
Average opinion: 1.4/5.

Location of National Family Mediation

3004000636

National Family Mediation (NFM) is a highly useful organization that specializes in mediation services. With an address at 1 Barnfield Cres, Exeter EX1 1QT, United Kingdom, NFM is easily accessible to those in need of their assistance. They can be reached via phone at 3004000636 or through their website at nfm.org.uk.

As a mediator, NFM provides a range of services to help families in conflict. These services include support for those going through separation or divorce, as well as help with communication, decision-making, and problem-solving. NFM's mediators are trained to work with families to find solutions that are in the best interests of all parties involved.

One of the key features of NFM is their commitment to providing a confidential and impartial service. This means that all discussions that take place during mediation are kept confidential, and NFM does not take sides in any disputes. Instead, they work to facilitate communication and help families find their own solutions.

NFM also prides itself on being a cost-effective alternative to court. Mediation can often be a more affordable option than going to court, and it can also be faster and less stressful. NFM offers a sliding fee scale based on income, which makes their services accessible to a wide range of families.

In addition to their mediation services, NFM also offers a range of other resources for families in conflict. These include parenting plans, guidance on legal issues, and support for children and young people.

According to Google My Business, NFM has received 18 reviews from clients. The average rating is 1.4/5, which may be a cause for concern for some potential clients. However, it's important to note that mediations can be emotionally charged and may not always result in a positive experience for all parties involved.

Despite the mixed reviews, NFM remains a highly useful organization for families in conflict. Their commitment to confidentiality, impartiality, and cost-effectiveness make them a valuable resource for those seeking a peaceful resolution to their disputes.

Reviews of National Family Mediation

Tania Sitch

1/5

Mediation did not progress and very poor feedback as to why . Not good value for money at all . Communication poor. Really disappointing

Georgia Wood

1/5

Wish I could leave a proper review but I’ve been calling for 3 days periodically and just keep getting the same “no one around to answer your call” voicemail. It’s a switch board why is there no one there to answer?

David Harvey

1/5

I cannot comment on the actual mediation service because I haven't even spoken to a mediator yet, but I will say I have had 2 wasted evenings where I have waited around for hours for a call that hasn't happened. And that is after umpteen emails and sorry there is no-one here to take your call messages just to set up the appointments - that don't happen!

We all have busy lives and no doubt the mediation service is in high demand but I need mediation to help smooth things out not push me over the edge.
The first reviewer is correct you can't give a no star rating.

Paul Heywood

1/5

I have only given 1 star as I can't input 0.
I contacted NFM in may, and they are still trying to decide if my ex can have legal aid 5 months later!!!! So I paid for the first session for us both which is £350 booked an appointment with the mediator for a month's time and NFM can't allow it to go ahead as they still have to sort things. If you call and ask for an update they say sorry the person you need is on holiday, or dropping their children off at school call around 11 and they might be in!!!! Every time and they never call back or email. Even the mediator can't get any response from them. Very very very poor service

Hayley Welfare

5/5

Sue has helped me see a night at the end of the tunnel she has explained everything to me and emailed me after with all the information aswell. Easy to get legal aid from them. Thank you so much for your support

Sam Richards

1/5

Just rubbish. I accepted some compromise offered by my ex and yet the mediator ruled that the process hadn't reached an agreement as I had said I would still need to go to court as I'd not reached an agreement I was happy with. The mediator does nothing the entire time, allowed my ex to speak over me repeatedly to shout and make false accusations then rules that no agreement was made meaning I will need to go to court in order to be allowed to do anything other than what my ex tells me I can do.

Save yourself the hassle if you are a father trying to be a father and go straight to court.

Anthony Blount

1/5

I can only comment on the shuttle mediation I had. This was in no way mediation. Not the dictionary definition of the word at least. It was two people talking to each other through a middle person. The middle person on this occasion showed a bias towards the other party. When the session was finished , as promised I received a mediation progress summary. On it was a serious allegation directed at me that had not been mentioned at all through the mediation process, therefore not allowing me to address it or defend myself. It is a libellous defamation of my character. As a result I'm now seeking legal advice. I would avoid this organisation.

M.j Luna Martinez

1/5

Awful service, communication skills are terrible, now looking into a new Mediation service, absolutely waste of time. Mediator bias in one direction. Listening are zero and dreadful experience.

I am completely unsatisfied with this service.

Rude mediators, I never seen anything worst. It seems nobody cares in this company.