Ratiobox - Diss

Callum Coombes (Calco)

We've been working with Ratiobox for about 4 years now and they've been great each and every year! They've done a brilliant job with our annual accounts and also manage all of our companies house filings so I don't have to stress about all the forms that I don't understand.

I'd definitely recommend them, they've always been helpful and have also made time to answer any questions I have when I'm a little confused - which when I was starting the business was often!

Will Glossop

Ratiobox Have been our external accounts team for 2 years and we would highly recommend! We are an incredibly high purchase business due to working in events with multiple projects happening simultaneously which they handle with ease. You are in safe hands with the team here at Ratiobox

Molly Coppard

We hired Ratiobox nearly a year ago now, and they have offered us continuous support which as a small business has been greatly appreciated. Rosie has always been easy to contact, reliable and friendly. Highly recommend!

Michael Gray

I’m so pleased that Oliver contacted me in 2023 to suggest rather than employing an in house book keeper and accountant that I consider Ratiobox as an alternative. I can honestly say it’s one of the best decisions I have made in 20 years of business and one that I wish I’d taken many years before.

I have a team of professionals on call and am blessed with a direct contact who calmly solves any issues and reassures me that my accounts are in good shape with the words I love to hear.

“That’s ok, we can get that sorted”

I’m very happy to recommend Ratiobox.

Doreen Asiedu

Excellent service! Ratiobox has made our book keeping very easy. We have been with them for about 3 years now for our pharmacybookkeeping. No task is too much for them. So we'll organised, very helpful staff. Chelsea is the best! I would definitely recommend Ratiobox!

Rupert Palmer

A great firm!!! I can always speak to my account manager on the phone and they are extremely prompt to reply on emails. They are able to translate the complicated into plain english so I get the facts and can focus on running the business.

No hesitation in recommending Ratiobox.

Clare McKenzie

We are a manufacturing and sales company with complex accounts. Having always employed an accountant, we were initially concerned about using an external firm. We were wrong to be worried. Ratiobox has exceeded our expectations and has dealt with all aspects of our accounts and payroll with professionalism and courtesy. We have the support of a dedicated manager but also have access to specialists within the firm. I cannot fault Ratiobox - and the relief of knowing that they are there to support us cannot be overstated.

I`m Bot

I regret to say that my experience with this outsourcing accounting firm was far below par. Their customer service was practically non-existent. Trying to get a hold of someone to discuss my concerns was a daunting task, and when I did manage to speak to someone, my concerns were brushed off. To make matters worse, the financial reports provided were riddled with inaccuracies, leading to significant tax discrepancies. As a small business owner, this level of service and error is simply unacceptable.

What bewilders me even more are the numerous glowing reviews this company boasts across various platforms. Given my experience, I find it hard to believe that these reviews are penned by genuinely satisfied customers. It raises the question – Ben, are you investing in genuine customer service improvements or merely in purchasing positive reviews? It's a query that, in my opinion, deserves a transparent answer. I strongly advise looking elsewhere for your accounting needs.