Relate Birmingham - Birmingham

Relate Birmingham: A Comprehensive Overview

Relate Birmingham stands as a dedicated charity committed to supporting individuals and families navigating the complexities of relationships. Located at 111 Bishopsgate St, Birmingham B15 1ET, United Kingdom, and reachable at Phone: 1216431638, the organization offers a range of services designed to foster healthier and more fulfilling connections. Their website, Website: relatebirmingham.co.uk, serves as a valuable resource for those seeking guidance and assistance.

Specialized Services Offered

Relate Birmingham’s core competency lies in providing specialized counseling and support services tailored to diverse relationship challenges. They operate as both a family counselor and a marriage or relationship counselor, recognizing that relational difficulties can stem from various sources and impact individuals at all stages of life. The team’s expertise extends to supporting couples, families, and individuals dealing with separation, divorce, conflict resolution, and communication breakdowns.

• Counseling Services: Individual, couples, and family counseling sessions are available, offering a safe and confidential space to explore concerns and develop coping strategies.
• Mediation Service: Recognizing that not all relationships require formal counseling, Relate Birmingham also provides a professional mediation service, assisting parties in reaching mutually agreeable solutions outside of a courtroom setting. This service is particularly beneficial for resolving disputes related to finances, parenting, or property division during separation or divorce.
• Support Groups: The organization hosts various support groups fostering a sense of community and shared experience for individuals facing similar challenges.

Location and Accessibility

The physical location at 111 Bishopsgate St, Birmingham B15 1ET, provides a central and accessible point of contact for those seeking support. The office environment is designed to promote a sense of comfort and trust, facilitating open and honest communication. The phone number, 1216431638, offers a convenient way to schedule appointments or inquire about services. The website provides detailed information on opening hours, service fees (where applicable), and contact details.

Client Feedback and Reputation

Relate Birmingham has garnered a positive reputation within the Birmingham community, evidenced by 18 reviews on Google My Business, averaging a rating of 3.6/5. Feedback consistently highlights the organization’s professionalism, reliability, and genuine care for clients. Many clients have reported feeling supported and understood throughout their journey, emphasizing the team’s dedication to putting people first. A recurring theme in the reviews is the team's unwavering commitment to their clients' well-being, reflecting a truly client-centered approach. The team's dedication to their work is frequently cited as a key factor in the positive client experience. Many individuals describe the service as ‘amazing’ and commend the team’s efforts to provide comprehensive and empathetic support. The organization’s focus on building strong therapeutic relationships contributes significantly to its success.

Key Characteristics and Values

Relate Birmingham operates on a foundation of empathy, respect, and confidentiality. The counselors are trained professionals with experience in various therapeutic approaches. They prioritize creating a safe and non-judgmental environment where clients feel comfortable exploring their emotions and concerns. The organization’s values are centered around promoting healthy relationships, fostering communication skills, and empowering individuals to make positive changes in their lives. Trust and integrity are at the heart of all interactions. The team demonstrates a deep understanding of the challenges inherent in relationships and provides tailored support to meet individual needs. They strive to offer a holistic approach, recognizing that relationship difficulties can be intertwined with broader personal and emotional issues. The team’s ability to connect with clients on a personal level is a critical element of their effectiveness.

Recommended Information for Prospective Clients

Individuals considering Relate Birmingham should visit the website at relatebirmingham.co.uk to learn more about the specific services offered and the qualifications of the counselors. It's recommended to contact the organization directly via phone at 1216431638 to discuss individual needs and schedule an initial consultation. Potential clients should inquire about fees, session formats, and the counselor’s areas of expertise. Understanding the organization's approach to confidentiality and ethical practices is crucial. The website also provides valuable resources and information on relationship issues, offering a starting point for self-reflection and exploration. The team’s approachable and supportive nature makes them a valuable resource for anyone seeking to improve their relationships.

👍 Reviews of Relate Birmingham

ken A.

5/5

Professional, reliable, and genuinely caring. They provide an amazing service and truly put people first!

Suzanne P.

5/5

Fantastic team, dedicated to their work and there 100% to help clients

Manuel F.

2/5

Requested new sessions with our former counselor Peter, who had provided useful, kind and compassionate advice, but was denied further sessions with him on the basis that Relate's policy states a restart with a different person. With the effort it took to find someone with whom both my partner and I clicked, it was disappointing and frankly inexplicable that the service was denied. Returning with a different counselor is tantamount to restarting the search, so we will be looking for alternative organisations who listen to the needs of their customers. I hope Relate review their policy, and consider that a repeat counselor already knows the character and circumstances of their patients and can provide more value, especially when this is explicitly requested by the patients.

Danni

3/5

Was referred here through NHS a few years ago. My counsellor was lovely and much better than some others I have worked with. Unfortunately the time span was too short and they wouldn't allow me to pay privately to continue with the same counsellor, which I found strange as it's unhelpful to bounce around between different professionals rather than establishing trust and a good therepeutic relationship with one person.

Mark W.

1/5

I made a consultation appointment with them that they cancelled 30 mins beforehand as the counsellor hadn't turned up. I made another appointment with them that they cancelled late the day before as apparently this slot doesn't exist. Shockingly poor booking service, would suggest visiting an independent.

Geometric F. T.

1/5

Really poor service. The counsellor assigned to us as a couple was biased to one of us. She also sounded like she didn’t wanna be there every session. If you want to stay together or resolve issues, Relate in Birmingham is the best place to AVOID. They will do nothing but drain your money. Spend it on a slightly more expensive counsellor who knows what they’re doing.

Laila C.

1/5

Awful service!
This will be followed up by a formal complaint. For someone who is seeking help in their relationship it is highly unethical to advise them to breakup! These people have no credentials whatsoever, and when questioned if it is wise to push partners into these decisions, they were completely clueless insisting ‘that’s what they would do.’ I’m disgusted that such a place exists and masquerades itself as help as it has left my partner feeling suicidal and low. DO NOT GO TO THESE PEOPLE!!!

Nicola T.

1/5

Waited months for an appointment, then got a counsellor who seems very biased and talked for most of each appointment. Main issue was mental load, but apparently we're in the 50s and that's a woman's job as well as working full time.