Richmond Road Post Office - Kingston upon Thames

Nadine

So friendly, quick and always open! I’ve never been to a better post office. I send all my packages here for pickup and drop off. Thank you so much!!

YY C.

The owner of this store was rude and aggressive during a disagreement, and shockingly, 10 days after I paid for the 1st class mail delivery, the mail still hasn’t arrived. This is completely unacceptable — personal issues should never interfere with postal services. I’ve reported him and will never return. Avoid this place if you want to be treated fairly and get reliable service. Now going through the complaint and compensation process.

Zoe W.

Super friendly and efficient post office. Long opening hours are much appreciated too.

Kan P.

This is my first time to use post service in the UK. The owner is very kind and helpful as he walk me through how to make the post.

Jane L.

This is the friendliest, most efficient post office I have ever visited. Yesterday (2.1.25) I went to my local post office in Hampton Wick to post a birthday present to find it closed. I then walked to the Bentall Centre post office. Closed. I then walked to the small post office in Richmond Road. Open! It was, of course, extremely busy but no one minded because the gentleman behind the counter was so kind, apologetic, efficient and professional. I shall go out of my way to visit this post office in future. It's an excellent example of good customer service. Thank you!

judy M.

I can’t praise this post office more highly. The chap who runs it is exceptionally patient, polite and kind even though they are extremely busy due to the P.O. in the Bentall Centre closing recently.
His wife is also kind and helpful. Their opening times are amazing. I am so grateful that they are my ‘local’. Where else can you post a parcel at 10pm
A huge ‘Thank You’ to a wonderful and exceptionally hard working couple.

nawang T.

The service they provide is so nice. Very friendly and helpful with any questions I had. Will definitely be coming back!

Fiona Q.

The best post office in the neighbourhood, so kind and friendly!❤️I’m so grateful to have them on the street.

YY C.

The owner of this store was rude and aggressive during a disagreement, and shockingly, 10 days after I paid for the 1st class mail delivery, the mail still hasn’t arrived. This is completely unacceptable — personal issues should never interfere with postal services. I’ve reported him and will never return. Avoid this place if you want to be treated fairly and get reliable service. Now going through the complaint and compensation process.

Karolina B.

This was the nicest, most efficient experience I ever had at a post office in my 10 years in the U.K. to the point that I felt compelled to write this review.
The owner was so nice!

Nadine

So friendly, quick and always open! I’ve never been to a better post office. I send all my packages here for pickup and drop off. Thank you so much!!

SHALEA

Messy dirty store.
Exploiting customers by Overcharging you for soft drinks as no prices are displayed anywhere!!

other local shops sell items at the normal price rate it should be. Would advise to shop elsewhere to avoid being ripped off.

Greg

I think I just had the best post office experience ever. The owner is super nice and helpful. Great stuff!