Southall Black Sisters - Southall

Baljinder K.

SBS is a wonderful sporting of organisation South blacksister have saved my and my son life. I never forget that time when I'm at road. With domestic violence she's give me a Second new Life.
Or really changed my life. I Headley heartly thankful to all South black sister team.Thank you so much 💓 are you in my 💝Hart,
god bless you all
kindly mandeep or Harun

Cee C.

Reached out to them for support as a Black woman and received a dismissive unempathetic, unhelpful response because I wasn't based in London. I understand organisations hands may be tied at times, but a little empathy goes a long way. Especially for an organisation working with victims of abuse. And why in the world is it still called "Black" sisters I don't see much representation, instead many reviews have pointed to most of the staff being of/and give help mostly to, a certain demographic. Just drop the Black, seems many Black women feel unsupported by your organisation. I don't know who the original founder of this organisation was, and what the intention was (the history is nowhere on their website), but perhaps a review and rebranding is necessary.

Starh K.

I would not even give one star it is horrible. There was a lady called poornima sHe refused to help me despite my mental health and domestic abusing family. I was referred by the police to them. just because there is a certain person working there she refuses to help me.

If anything happens to me , you are responsible

Minu S. (.

I had wonderful experience in my domestic violence situations. My story started in end of 2019. They are very amazing. Specially to Mili whom I know very well and been very cooperative whole in my case. Because of their work
, it really changed my life. I heartily thankful to all Southall black sisters team. Thank you to all 🙏🙏🥰🥰🌹🌹🌻🌻🙌🙌👏👏😊

Maryam K.

Hi, I would like to share my experience with south hall black sister's it was extremely superb they assigned a case worker(advocate) for me (Lishan) she is outstanding I have not words for her how much she supported and cooperated in my bad condition in terms of Immigration / Non molestation order / child schooling / Coordination with police and got involved in my all problems and resolved all one by one successfully within 2/3 months I am very grateful of south hall black sister's to have a good experience marvelous employees in their organization like Lishan.

Thankyou word is not enough to be honest.

But still I would say thankyou so much.

inesfight F. G.

Let me be clear on it. Southhall black sisters A Big Name with little meaning to it!!! My GP has referred me to Southall black sisters. Very very disappointing !!! I have asked for help many time. I fled domestic abuse which cause me to have Cptsd and depression included anxiety , I was turned down saying that my refuge was supposed to provide help even though i told them I could not they pretend not to hear me and kept saying :"well it is weird your refuge should have counsellor!!!! " waoaww amazing isn't?! when not all refuge provide that service. I had been told someone will call back it never happened. I called again they said someone will call back it never happened. So here is the thing there a many counselling service out there that are willing to help others by the kindness of their heart other do it for self gratification or to prove to others they help others basically narcissistic reasons which has nothing to do with wanting to help. Southhall black Sisters do not represent none of what they preach.
neither integrity, empathy, unfulfilled promises! Basically a bunch of word put together to sound nice. I am totally shocked by the treatment that I received I guess you can see for yourself why they have such poor rating.
I truly believe in karma what you put out you get back
that Southall black sister service won't survive for long karma never lose an address.
so I will advise everyone to not waste your time
they are better service out there that will truly want to help

totally shameful
My sincere Thought!

sally S.

Southall black sisters have saved my life in so many ways I can't even begin to explain with the correct words at this moment. On my first call I was terrified of being judged and did not know where to begin because so much has happened. However speaking to them from the first few minutes I felt cared for and understood which gave me hope in humanity again. Their comforting voice gave me the strength I need to carry on speaking.
This Eid was incredibly happy and peaceful i spent it in my room, I felt great because I wasn't scared or anticipating my next attack. All because of the remarkable work theses wonderful woman do...
I am healing a little bit more each day, I beginning to believe there is light at end of the tunnel.
I will forever be grateful.

Ingrid H.

Twenty-six business days, four phone calls, and three conversations with a human being after contacting this organization for an urgent, but simple signposting request, a request to an organisation of the type to which SBS signposts on a routine basis, and my enquiry remains unanswered. This has been my experience reaching out to SBS, every now and then, since 2017. I did give SBS two stars instead of one, as they were once responsive to me in 2020. However, considering SBS is partially funded with taxpayer revenue, being helpful and responsive only once in the seven years in which I've periodically reached out to SBS is unacceptable.