Strood Computers & Phones Repair Service - Rochester

Address: 122 High Street Strood Medway ME2 4TR, United Kingdom.
Phone: 1634921594.
Website: inkextraplus.com
Specialties: -.
Other points of interest: Language assistance, Wheelchair-accessible car park, Repair services, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1405 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Strood Computers & Phones Repair Service

Strood Computers & Phones Repair Service 122 High Street Strood Medway ME2 4TR, United Kingdom

☎️1634921594

⏰ Open Hours of Strood Computers & Phones Repair Service

Monday: 9:30 am–7 pm
Tuesday: 9:30 am–7 pm
Wednesday: 9:30 am–7 pm
Thursday: 9:30 am–7 pm
Friday: 9:30 am–7 pm
Saturday: 9:30 am–7 pm
Sunday: Closed

Welcome to Strood Computers & Phones Repair Service

Strood Computers & Phones Repair Service stands as a reliable and highly-regarded establishment located in the heart of Strood, Medway. This dedicated repair shop provides essential services for both computer and phone users, addressing a wide array of technical issues with professionalism and efficiency.

Location and Accessibility

Nestled at 122 High Street, Strood, Medway ME2 4TR, the repair service is conveniently situated within the United Kingdom. Its strategic location makes it easily accessible to residents and visitors alike seeking expert technical assistance. The premises boast a wheelchair-accessible car park, ensuring that all customers, regardless of mobility, can visit with ease and comfort.

Services Offered

While the general description lists 'Specialties: -.', customer feedback strongly suggests a comprehensive range of services. Patrons frequently seek help for phone repairs, computer diagnostics and fixes, and even other electronic devices. The reviews consistently praise the technicians' ability to resolve complex issues, including those that might initially seem challenging, demonstrating a commendable level of technical expertise.

Technical Expertise

Customers express high levels of satisfaction with the technical know-how displayed by the staff. Issues ranging from minor software glitches to more complex hardware failures appear to be handled competently. The reviews highlight a consistent track record of successful repairs, reinforcing the shop's reputation for reliability and effectiveness.

Customer Experience and Atmosphere

The overall customer experience extends beyond mere technical competence. Reviews frequently mention the welcoming and friendly environment within the shop. Staff are noted for their professionalism and helpful demeanor, contributing significantly to a positive customer interaction. This friendly atmosphere is described as conducive to feeling comfortable while seeking technical assistance.

Diversity and Inclusivity

Strood Computers & Phones Repair Service is recognized for its commitment to inclusivity. The business explicitly mentions being LGBTQ+ friendly and provides a transgender safe space. This dedication to creating an environment where all customers feel respected and welcome is a notable aspect of their service philosophy.

Payment Methods

Convenience is another factor appreciated by customers. The shop accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, facilitating a smooth transaction process for those seeking their services.

Customer Satisfaction

The overwhelming endorsement from thousands of satisfied customers is a testament to the quality of service provided. With a remarkable 1405 reviews on Google My Business and an impressive average rating of 5/5 stars, Strood Computers & Phones Repair Service has solidified its position as a top choice in the community. The consistently high feedback underscores the shop's success in meeting customer expectations.

Testimonial Highlights

Several reviews provide specific examples of positive experiences. One patron mentions being a regular customer who consistently finds the work to be of high quality and reasonably priced. They commend the staff for successfully repairing items that presented significant challenges, such as a switch, thereby highlighting the technical problem-solving skills. Another review emphasizes the friendly service and expresses willingness to recommend the shop highly.

Practical Information

For individuals seeking computer or phone repair services in the Strood area, this business represents an excellent option. Operating from their clearly listed address, they offer a solution for hardware and software issues. Their commitment to customer service, inclusivity, and modern payment options makes them a convenient and welcoming choice. Appointments may be advisable, although walk-ins are likely accommodated. The positive reviews guarantee a high standard of service.

Facility	Description
Wheelchair Access	Accessible car park available
Payment Methods	Credit cards, Debit cards, NFC mobile payments accepted
Customer Base	LGBTQ+ friendly, Transgender safe space

Whether you require assistance with a malfunctioning device, need advice on software issues, or simply require expert technical support, Strood Computers & Phones Repair Service appears well-equipped to provide a satisfactory solution. Their longstanding reputation for excellent service and technical proficiency makes them a recommended choice for anyone in the area needing reliable repair assistance.

👍 Reviews of Strood Computers & Phones Repair Service

Strood Computers & Phones Repair Service - Rochester

Tahlita D.

5/5

i have been in this shop now on several occasions and have been very happy with the work done every time. his prices are very reasonable. i have had 2 phones fixed and a switch that he really did have trouble fixing but still managed to do it.
great shop and super friendly
would always recommend.
thank you so much

Kay B.

5/5

I can’t recommend Strood Computers & Phones Repair Service highly enough!

Ola is truly one of a kind — honest, extremely helpful, and always ready with a warm smile.

I've had multiple phones repaired here over the years, and even purchased new handsets too. Each time, the service has been exceptional.

What really sets Ola apart is his integrity. Unlike other shops I've visited, he won’t try to upsell or charge for unnecessary repairs. If the problem is something as simple as dirt in the charging port, he'll clean it out on the spot rather than pretending it's a bigger issue — a rare find these days!

No job is ever too big or too small for Ola. Whether it's a quick fix or a full repair, he handles everything with care, professionalism, and a genuine desire to help.

This is the only place I trust for all my phone and computer needs. Thank you, Ola, for consistently going above and beyond!

desiree L.

5/5

My phone battery was never charging. Other places were trying to charge me for a new port £50/60

I went to this place he offered to clean it for a quarter of the price first, and then change the port if necessary. One clean later phone chargers no issues. I’d recommend

paul_opera

5/5

Wonderful service from this great guy. I have had repairs done on 3 occasions, and each time they could not have been better, and at a very reasonable price. Ola is a delightful, friendly guy who goes out of his way to be helpful and accommodating. I have recommended him to all my friends, and they have had the same reaction. You really could not get better service.

Lesley W.

5/5

Have used this shop numerous times and have always been very impressed. The gentleman h even managed to repair partners phone after it had been runover by a lorry. Took phone in as charging port wasn't working properly. New part ordered and phone repaired and back with me within a couple.of.hours. As usual all done with a big smile and great customer service. I'm sure we will be back when we break something else

Constantin-Cristian P.

5/5

I came to this store to be helped with a broken phone. This gentleman showed patience and checked my laptop for free, coming up with a solution.

A few days later, I dropped the phone and destroyed the display. The phone was non-functional and I was very sad. I came again to this repair shop and in 12 hours and the phone was as good as new. And all this very cheap.

I recommend this workshop with an open heart, the owner is an empathetic and good person who will solve any problem for you on the spot or in a few hours. Before I discovered him, I couldn't find a workshop as good as this from here to London. Until now, I had my repairs done in my country, 2000 miles away, imagine how difficult it was.

Mel J.

5/5

Very quick and efficient. My laptop screen broke and was fixed within days. Very helpful and polite and super friendly. Would 100 percent recommend and would most defiantly be using again! He was a life saver 🙂

Mehmet B.

5/5

I visited Strood Computers & Phones Repair Service this morning to get my son’s iPad fixed, and honestly, I was blown away by the service. The man who runs the shop was absolutely brilliant—really friendly, approachable, and just a fun person to chat with. He had such a warm, down-to-earth vibe that made the whole experience easy and pleasant from the moment I walked in.

He took the time to explain everything clearly, and you could tell he genuinely cares about doing a good job and helping people out. By the end of the day, the iPad was fully fixed and looking good as new—and at a really affordable price too, which was a massive bonus.

On top of that, he even put a screen protector on for my son, which I hadn’t expected at all—it came with the new screen and he didn’t charge anything extra. It’s little touches like that which show how much pride he takes in his work.

I’d happily recommend this shop to anyone and everyone. Great service, great value, and run by someone who’s not just good at what he does but is also a genuinely nice, fun guy. I’ll 100% be going back here for any future phone or tablet repairs.