The Legalisation Office -

Phone: 3700002244.
Website: gov.uk.
Specialties: Government office, Service establishment.

Opinions: This company has 97 reviews on Google My Business.
Average opinion: 2.3/5.

Location of The Legalisation Office

The Legalisation Office, located at Norfolk House, Petty France, London, SW1H 9AJ, UK, is a government office and service establishment that specializes in the legalization of documents. You can contact them by phone at 3700002244 or visit their website at gov.uk for more information.

This office is responsible for checking and confirming the authenticity of documents that are intended to be used in a foreign country. The legalization process involves the placement of an apostille stamp or certificate on the document, which verifies its authenticity. The Legalisation Office offers this service for a wide range of documents, including birth certificates, marriage certificates, and academic degrees.

The Legalisation Office is located in central London, making it easily accessible for those who need to use its services. The office is open from Monday to Friday, from 9:00 am to 4:00 pm. It is recommended that you check their website for any updates on opening hours and to make sure you have all the necessary documents before you visit.

According to Google My Business, The Legalisation Office has received 97 reviews, with an average rating of 2.3/5. While some customers have reported positive experiences, others have raised concerns about the time it takes to process documents and the level of customer service provided. However, it is important to note that legalization is a complex process that requires careful consideration and attention to detail, so some delays may be unavoidable.

Reviews of The Legalisation Office

Madziara L

2/5

Please do not use this service. I was told 10 working days so have posted docs and now was told 25 days plus postage time. They are extremely busy and if you need your document fast please use a Third party provider. This is what I am doing now. Had to cancel their service.

Polina Kristina Macerauskaite

1/5

Avoid! Better pay extra and get your appsotille from private companies! On gov website it says 15 working days. It’s been a month! No tracking, no reference number, nothing. Why would you even charge for such a service?that would make sense if it’s free of charge… Ridiculous!

Maria Wooding

1/5

I sent a birth certificate more than a month ago. Haven’t heard anything since. Don’t even know if it’s in process or what. It must be a better tracking system for a government organization , at least some sort of acknowledgement of the receipt and notification of a status for clients. It’s very bad customer service . Very disappointed .

Desideria Olivan

1/5

RUBBISH!!! I am extremely dissatisfied with the service provided by this office. I sent some documents for legalization a month ago and have not received anything back yet. This delay is jeopardizing my entire process because the other documents have expiration dates. The website states that processing takes 2 weeks, but it has been a month since I sent the documents, and I have still received nothing.
Go for a private company instead

Roger Helm

1/5

I sent my marriage certificate a month ago, heard nothing since. Phoned and was told “we can’t give information on specific cases” (even though they gave me reference number -why, if they can’t use it?). So I emailed “We try to answer emails within two weeks, although it may be longer”. So I gave up and used a (expensive) third party company, for whom they provide a same-day service!

Dimitar Dimitrov

5/5

I was worried about all the negative comments. I sent the birth certificate on Wednesday, the 7th of Feb, and i received it today - 10th. First class both ways.
I am very happy with the service. 5☆

Mac Thacker

3/5

The Legalisation Office was able to legalise my documents in a fair time frame, it was a little bit longer than the expected 10 days but when I raised my concerns about it taking longer than advised it was processed and sent the same day.

The issue I have is with the delivery service they used, on request they asked for the documents to be sent via Royal Mail and I would then have to pay for return delivery (Fair enough). However, on delivery, I was informed that the delivery service was through DX Delivery.

3 Days in a row, DX Delivery failed to deliver my documents. Just be aware that on the delivery back it might be better to provide your prepaid return label.

Neil Anthony Tuyay Layosa

1/5

Bad experience. Sent in my son's birth certificate to be legalised to them through special delivery guaranteed by 1pm next day and which they received the very next day. I was hoping I'd get a notification or some sort if they were going to process it but more than 3 weeks after still did not hear from them. If I didn't try to chase it up more than 3 weeks after, only then I had someone tell me it will be looked at after a further few more days then they will send it back to me. Now, still waiting for the document to arrive. Poor service overall.