The Pension Service 15 Post Handling Site B Wolverhampton WV99 1AS - Wolverhampton

The Pension Service 15 Post Handling Site B Wolverhampton

The Pension Service 15 Post Handling Site B Wolverhampton, located at Wolverhampton WV1 1ED, United Kingdom, is a government office that specializes in handling pension-related correspondence and queries. With a Phone number of 8007310469, the site is designed to efficiently manage and process pension-related documents and information.

Location and Accessibility

The site is situated in Wolverhampton, a city in the West Midlands of England. It is easily accessible, with a wheelchair-accessible car park and a wheelchair-accessible entrance ensuring that it caters to all visitors.

Specialties and Services

The primary specialty of The Pension Service 15 Post Handling Site B Wolverhampton is government office work, with a focus on pension services. This includes processing and managing pension-related documents, as well as handling queries and requests from pensioners and those approaching retirement age.

Customer Reviews and Opinions

The Pension Service 15 Post Handling Site B Wolverhampton has a total of 9 reviews on Google My Business, with an average rating of 2.2/5. While the reviews highlight some areas for improvement, they also contain positive comments about the efficiency and kindness of some staff members, such as Hayley from DWP, who handled a customer's case swiftly and was very kind and personable in her communication. This indicates that the site is committed to providing a high level of service to its customers.

Recommendations for Visitors

When visiting The Pension Service 15 Post Handling Site B Wolverhampton, it is recommended to:

• Check the opening hours before visiting, as they may vary.
• Arrive early to avoid long queues, especially during peak hours.
• Bring all relevant documents and information to ensure a smooth and efficient visit.
• Be patient and understanding, as the site handles a high volume of correspondence and customers.

In conclusion, The Pension Service 15 Post Handling Site B Wolverhampton is a vital government office that plays a crucial role in managing and processing pension-related documents and queries. Despite some areas for improvement, the site is committed to providing efficient and helpful service to its customers.

👍 Reviews of The Pension Service 15 Post Handling Site B Wolverhampton WV99 1AS

Jessica L. P.

4/5

Hayley from DWP dealt with my case swiftly and was very kind and personable in her communication. ✅

Elizabeth L.

1/5

I'm sending a letter complaint as such applied for pension crefit in 2023 May originally and said paid service charge and ground rent received letter getting threw got apologythat wasent notified to send details and breakdown 2 mths later never heard rang wasnjust told case closed and no explanation or letter received

Andy

1/5

Wouldn't even get one star from me! How does anybody ever get through to these people! Tried calling on various days at various times and just sit on hold hour after hour. Very poor customer service.

Elena W.

1/5

This processing centre cannot even do their simple job and scan documents sent from pensioners living abroad . Newcastle had to telephone me to finish filling out the last two pages as the wolverhampton office sent so poorly scanned forms they could not read the scvanned info . What and who are these people that cannot do a simple job of scanning forms properly . I also suspect they are innificent as after three letters and forms I still am struggling to get any replies after 3 months + . No doubt it is a tin pot company privately used that is poor in performance . You have to put how many stars above you cannot put none which is what I really want to give ....? G R Ward .

Sandy L.

1/5

I can't even get through to go on hold, Phone keeps shutting down... typical.... rubbish....

angelene B.

1/5

Every time you phone you never get the answers you want you just get told that they will phone you back within 10 working days

R K.

1/5

Can never ever get through to them on the phone

Sean C.

5/5

Thank you all for your hard work, I'm sure all staff are fantastic but I've delt with Jackie, Paul, Martin and Tracy and they were all patient, polite and professional. Thank you .