The UPS Store - Falmouth, ME

Address: 190 US Rte 1 Falmouth Station, Falmouth, ME 04105.
Phone: 2077814866.
Website: locations.theupsstore.com.
Specialties: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service.
Other points of interest: Onsite services, Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 3.5/5.

Location of The UPS Store

2077814866

The UPS Store, located at Address: 190 US Rte 1 Falmouth Station, Falmouth, ME 04105, is a reliable and convenient choice for shipping and mailing services. This business center provides a wide range of services including freight forwarding, mailbox rental, notary public, office supply store, packaging supply store, print shop, and shredding service.

One of the main strengths of The UPS Store is their onsite services, which include delivery and wheelchair accessible entrance and parking lot. These features make it easy for customers with mobility limitations to access the store and its services.

In addition to their services, The UPS Store has received positive feedback from customers. They have a total of 29 reviews on Google My Business with an average opinion of 3.5/5. This indicates that the majority of customers have had a positive experience with the store and its services.

The UPS Store's website, locations.theupsstore.com, provides more information about the store and its services. It is recommended to visit the website for more details, such as business hours and specific services offered.

Reviews of The UPS Store

Samantha Sinatra

5/5

Great shipping location. Returns have been made easier. The employees are always at the top of their game and they are kind and knowledgeable here. There hasn't been bad wait times either, especially around 4-5pm.

Greg Sargent

5/5

Amazing customer service, always friendly, always helpful. I have been using the Falmouth Route 1 UPS Store for a long time because it is the best of all the places I have been to get my shipping done.

vanessa holmes

1/5

This was a horrible experience. The woman told me that I had to check my own packages back because they are training people for the holidays to do it by themselves. There was nobody in line. And she checked many people's packages after me. I was standing there struggling and telling her that I was slow and she just said "yes", and didn't help me. I won't be going back there and I don't recommend it

Dan

1/5

I have had a slew of terrible experiences here. I only keep going back because I happen to live very closeby. Most of the time, I use a much further and less convenient UPS store. I drop off packages that are prepaid, already packaged - very easy - every day as a regular customer. One lady with short brown hair and glasses, around 50-60 years old, is constantly rude. She yells at me, other customers, and even her own employees. The other employees often whisper to me that she's wrong (about weird USPS conspiracies) - or they just step up and take the boxes when she gets angry and throws a fit behind the counter. It seems like a super toxic environment in there, and I constantly see an influx of new employees coming in and going. Their turnover seems to make her more angry because she is constantly micromanaging the tiniest movements and actions of me, other customers and the employees.

The other store further away is super happy to accept my packages and has never complained, even once, in several years. I think it is even smaller than this store. I have a UPS mailbox at the other store (this lady refused to sell me one - luckily - in one of her angry stupors) - and it's had the same group of employees there for several years now. They are always happy, chipper and into fun small talk. I don't know how much gas I've wasted going further out of Falmouth by now, but based on my consistent poor and demeaning experience here, I sincerely advise you do the same.

Julia Hagstedt

1/5

I mailed a gift card in a standard Birthday card, via USPS from this UPS location and it never made it to the person addressed on the card. I used the receipt to try and redeem the gift card to the addressed person's Amazon account and the card had been used. I am not sure when or where this card was stolen, but I handed the stamped card to a female worker at this UPS location and it never arrived to the person addressed on this card. Please be careful and never mail a gift card!

Lee T

3/5

The service is OK. You bring something in and ship it and that process is OK. Called half an hour before closing to make sure they were going to be open until closing for an Amazon drop off. I was told that they were going to close early in 10 minutes due to no heat. I told them I could be there in 15 and they said to come over. Upon arrival it was very busy and nice and warm. I put my hand over the baseboard and heat was strong! The lady told me it just came back on. I am glad it did.

Bill Kenny

2/5

My experience on 3 July was awful. The normal courtesy and friendly staff have been replaced by an arrogant, condescending young man since the store was sold. I miss the old-fashion friendly customer service. I hope they replace the new arrogance with the good ole wonderful staff that worked there before the store changed hands. It used to be a pleasurable place to shop; not anymore.

Miss A

5/5

The guy at the front desk, I think the name is Cory, was extremely helpful yesterday. I was shipping something time sensitive for my work that had to be delivered next day AM. His driver left, but he took upon himself to call the South Portland store for advise, and I was able to drive to Foden road location and hand deliver my package to them which already had the label made by Cory! As a result my out of state colleagues have my parcel this morning. Mission accomplished 🙂 It just happens that I am always there when I need things done urgently, and so far they delivered! Thank you