Tracey Machinery - Burntwood

Address: Zone 1, Tracey Machinery, Burntwood Business Park, 24 Cobbett Rd, Chase Terrace, Burntwood WS7 3GL, United Kingdom.
Phone: 1543274477.
Website: traceymachinery.co.uk
Specialties: Machine workshop, Industrial consultant, Tool store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Tracey Machinery

Tracey Machinery Zone 1, Tracey Machinery, Burntwood Business Park, 24 Cobbett Rd, Chase Terrace, Burntwood WS7 3GL, United Kingdom

☎️1543274477

Tracey Machinery: A Premier Machine Workshop and Industrial Consultant

Tracey Machinery, located at Zone 1, Burntwood Business Park, 24 Cobbett Rd, Chase Terrace, Burntwood WS7 3GL, United Kingdom, is a renowned machine workshop and industrial consultant. Their phone number is 1543274477, and their website can be found at traceymachinery.co.uk.

Specializing in machine workshops, industrial consulting, and tool storage, Tracey Machinery has earned a stellar reputation for providing top-notch services and products. Some of the key features of their business include a wheelchair-accessible car park and entrance, ensuring accessibility for all clients.

With an impressive 4.7 out of 5-star rating based on 14 reviews on Google My Business, Tracey Machinery has consistently delivered exceptional experiences to its clients. Many customers have praised the company's competitive pricing, high-quality machines, and knowledgeable staff.

One satisfied customer shared their experience, stating, "Every time we purchase equipment from Tracey Machinery, it's been a fantastic experience. The machines are top-notch, and the pricing is competitive." Another reviewer mentioned, "The staff at Tracey Machinery are very knowledgeable, and the purchasing process was quick and easy."

Overall, Tracey Machinery has built a strong reputation for providing excellent services and products, making them a top choice for anyone in need of a machine workshop, industrial consulting, or tool storage solutions.

Specialties:

Machine workshop
Industrial consultant
Tool store

Other points of interest:

Wheelchair-accessible car park
Wheelchair-accessible entrance

👍 Reviews of Tracey Machinery

Richard H.

5/5

We've dealt with Russell and the team now for 10 years plus and purchased numerous pieces of equipment. Every time we do I can only say it's been a fantastic experience, the machines have been top notch and the pricing competive. Russell works with you as opposed against you and the maintenance boys are top lads!
Recently bought another XYZ CNC mill and look forward to returning soon

james B.

5/5

Great range of equipment on offer, all good quality and at competitive prices.
Very knowledgeable staff and purchasing was quick and easy.
would definitely recommend to others.

Balbus U.

5/5

The team Tracey Machinery is one with excellent customer services.
We bought a Bridgeport milling machine and a Colchester lathe from them and we were surprised with their superb support.
Telephone conversations were excellent and courteous.
Technical assistance was excellent.

We will certainly return to do more business with Tracey Machinery.

chris S.

5/5

The guys there delivered a lathe I purchased recently from themselves. They went above and beyond helping to get the item installed in my work shop. Hat's off to them it was a struggle but they worked tirelessly to get the job done. Many thanks.

Andrew H.

1/5

First review Originally posted March 2018

I've just finished on the phone to Russell with what i can only say was an unpleasant experience! I enquired over the weekend to several Bridgeport milling machine suppliers and russell called back today, once we engaged in conversation regarding what i was wanting and who i had spoken to (peter his rep) he became very frustrated and rude. I will not be buying my machine from Tracey Machinery as if the sales can be so rude then i hate to think what the aftercare would be like! I would have given them 0 stars but not an option.

............................................

Today 23/11/2018 i received a phone call from the owner of Tracey Machinery - Russell Tracey directly to my work mobile phone, which he could have only got from the email (which means he read it) i sent to his sales before this review, this was stating my dismay on my recent interaction with him which he nor did anyone else reply. Today he was calling regarding this review above left 8 months ago and was taking his unprofessionalism to the next level - which is an understatement.

Unfortunately for Russell (even if he is a millionaire as he stated this morning) i've never backed down to bullies let alone anyone who may insists on recording conversations without the other person's knowledge or approval which i hope has not happened today.

Again Russell you have compelled me to write my second ever review on google which is again regarding my dealings with you and your company. I can state that i have no interest in any type of physical altercation as you seemed to request by me coming to meet you over 100 miles away nor spend anymore time thinking of this morning's unpleasantries.

Russell if you are indeed a millionaire as you say then please do invest in a sales team to handle enquiries + after sales on behalf of you + your company as this is not an area i would say is your strong point.

Regards

Andrew

Paul D.

5/5

Having dealt with Tracey Machinery I would say that the service levels have been over and above my expectations. From the first enquiry I found them to be very knowledgeable and helpful. Very professional from start to finish. I look forward to dealing with you in the future.

Daniel H.

5/5

We found Russell very easy to deal with, courteous and knowledgeable. Wouldn't hesitate to recommend his company or services.

Imaginize L.

5/5

An extremely knowledgeable and professional machinery supplier! It was an absolute pleasure to deal with Russel and his team. Highly recommended.