Valerie Holmes Law - Brighouse

Jordan G.

We had an amazing experience with Valerie Holmes. Our conveyancer Stephanie Boocock was incredible.

We had an extremely tight deadline that seemed impossible, in a market where your average house move seems to be >6 months. And yet Stephanie performed the miraculous and we moved in to our house in record time, beating the stamp duty deadline. She was extremely helpful and informative throughout the process, keeping us up to date with all news and providing us with all the tools we needed to get the move done swiftly. She fought for us, got all other parties moving quickly and was a pleasure to work with.

We can only recommend! Thank you very much, Stephanie.

Philip

Poor and slow service missed deadline required by court. Minor errors could have spotted earlier. Slow responses to email and telephone mainly on Friday as you can never call them.

David L.

I'm a property developer and have always used Valerie homes every time I buy and sell and also recommend them to my clients, friends and family and I have never received any negative feedback from anyone. I would definitely recommend. They are brilliant, professional and make sure all details are covered and make sure the other parties solicitors send them all details which is vital!

Lemuel W.

Absolute worse solicitors i have ever experience.

I wont name drop anyone but if you want to be ignored, be rude to and going bald before your 30’s from stress then i think this firm is the right place for you.
Firstly i was recommended by another firm but reading all the bad reviews i give the benefit of the doubt and still decided to give them a go but they do say “its always good to experience things for yourself” and omg was i in for the ride of my life!
I would honestly say if and when i decide to buy or sell a house and i see “valeries holmes property lawyer” on any document/file ill tell seller or buyer to change or ill just pull out of the sale.
Half of what is shown below is not half as bad compare to what i wont mention.
7 months of absolute rubbishes excuses,lies,rude behaviour,delays etc
•not responding to emails
•going on annual leave and don’t have the courtesy to at-least inform their clients
• having a go at me because i was right
•lost a good deal of a mortgage offer and as a result had to pay £999 for a new mortgage offer because they took 7 months to complete
•blame the seller and their solicitor for delaying when he/she doesn't reply when asking for an update
•they do not answer the phone or when the secretary does he/she informs you that either they on another line or they not in the office(i fail to understand how someone who informs you of their working hrs on their email)is never ever in the office. Or he/she will say let me check if they are in today. Now Surely that office isnt the westminister abbey so u wont know if they are in or not.
•spoke to my solicitor 6 times in 7 months (secretary went on to say they don’t like speaking on the phone as they rather email) Never heard something so comical in my life, if so then whats the sense in having a landline
1st time i spoke to my solicitor was to introduce him/herself
2nd was to pay fees
3rd was to have a go at me because what i was saying was right
4th was to lie on the phone (saying we can complete on a certain date) but when i asked for that in writing,she responded that he/she will email me,never did and went on to say he/she never said that, its the vendor pushing for that date.
5th was to inform me of the balance needed to pay
6th was when the keys was available for collection
And further more i went through 7 months of hell and didnt even received a courtesy email congratulating me on purchasing my new property nor even a thank you for choosing them. Absolutely gutted. Lol
But safe to say it will be the first an the last i’ll be choosing them. I wouldn't wish this on my worse enemy.
They should count their blessings that google reviews starts from 1 star.
Just do not want anyone to make the same MISTAKE i did.
And i do bet they wont comment on this review as they know everything i’ve said is true and i do have evidence to back up my review!!

Richard C.

AVOID!

We were suggested this firm by our estate agent as they gave the pitch that they were "in-house", which obviously isn't true considering it's another company called Live Conveyancing which passes our case on, probably at random to any solicitors they have on their books.

We had both our sale and purchase through Valerie Holmes, and for the first 2-3 months, we didn't feel the need to reach out to them much apart from providing any paperwork or answering enquires, while also knowing that searches would take a while to come back.

When it came time to start discussing an exchange/completion date, we were told our purchase was a lot further behind our sale, no other information. Eventually, after constantly emailing and phoning up we were told that due to missing building regs on our purchase, we would need an indemnity policy. This process then took 7 WEEKS to be resolved, with constant back and forth emails between solicitors and with finger pointing at our vendors solicitors at being slow. At the same time never even suggesting that we cover the costs of this insurance until i made it clear we would pay just to put an end of 7 weeks of no responses, being ignored and to finally move forward with our purchase.

They say moving house is one of the most stressful things you can do in your life. It sure is, if you use a firm like Valerie Holmes.

- We missed the September stamp duty (even though we had an offer on our sale in APRIL).
- The entire process took SIX MONTHS to get to completion.
- At some points being completely ignored by email and phone calls for over 8 days.

The only reason i haven't given a 1 star review is due to our case being moved over to Stephanie during the final few weeks before completion. She was the only person who replied quickly to my emails and finally got our sale/purchase completed.

If we ever decided to sell again and i saw either our buyers or vendors were using Valerie Holmes, i would either ask them to change solicitors or i would pull out!

Dee J.

I can only describe the experience of selling my house using Valerie Holmes Property Lawyer as a nightmare as the solicitor dealing with my case was rude, unprofessional, unhelpful and inept. From the first phone call where I was told to use a specified secure government backed site to hold my documents to then being told it was optional but I had to use it and if not I had to say why because there was a box that had to be filled in. An important email with time restrictions was not sent to me as my email address was incorrect luckily my sister forwarded the email to me. The outstanding money owed for the estate agents I used and for Valerie Holmes was taken out of the sale of the house prior to me receiving a final bill from Valerie Holmes. The final phone call I made to the solicitor resulted in her putting the phone down on me when I challenged her about the bill where £100 was charged for checking the identification of four people. I was told to ring the office if I wanted an answer which I did and I spoke to a very pleasant lady who explained the costing fully and clearly. I would like to say Rebecca acting as front of house was always very helpful, professional and polite a credit to the company.

stewart G.

Stay well away. Took 15 weeks to complete a simple sell to buy. I had the easte agents ring me after 11 weeks of putting the offer in asking if we still wanted to buy the property as the sellers Solisitors had not heard anything from Valerie Holmes. The seller nearly pulled out. We found Valerie Holmes very unhelpful rude. In no rush to help get your sale through even when its them who have caused the delay. But would push it through if you payed extra. STAY WELL AWAY

Shahbaz H.

I am lost for words. Endless promises, excuses.
I have been forced by Valerie and the leaseholder to fork out £685 to purchase the freehold, why? They would not release the lease. However, payments have been made in order to get things moving otherwise maybe another 2 years... yes we been trying for two years to get the lease so we can sell the house
!
Money paid, but no sign of anything.... called to ask if documents had been posted, she said she didn't have a clue how and when things are posted. OMG.
GOOD LUCK.....