William H Brown Estate Agents Sowerby Bridge - Sowerby Bridge

Jamie W.

It’s not often that I write reviews, however the team at Sowerby Bridge are a pleasure to work with. Hannah and Chris were brilliant today and helped me get a clear picture of what I should be aiming for. I would strongly recommend paying them a visit.

Beverley M.

What an amazing team in Sowerby Bridge! Hannah was a total pleasure to work with. My parents are very elderly and she went well out of her way to help them in any way to make the sale and purchase of their property as easy as possible
The communication was second to none and I honestly believe if it was not for hannah and the team going that extra mile, my parents would've made themselves poorly with all the forms that Hannah assisted them with
Thank you so much and deserve recognition for what you have done - we couldn't have done it without you
Beverley Monaghan

Matthew R.

** Update after head office review, the branch have said that even though there is no record of any contact being made with any party for over 10 weeks, that's because they did it face to face, which is a lie and did not happen, we've not been to the branch. They also say they discussed matters over the phone which again didn't happen. So just bear in mind when things go wrong they will just make up lies when challenged and even though there's no notes (as per company policy) they will still stick to their lies. **

Please do not use this branch or company. They are simply the worst estate agent I have ever come across. In short, they lie, don't contact you or respond to your contact & try pressure/force you to use their recommended solicitor firm, who I'm sure they receive a payment from which they don't tell you, the buyer also experienced this pressure.

if you don't use their solicitors they refuse to contact your solicitors or say they 'cannot contact them as you didn't use ours'.

It has been 10 weeks since we or the buyer of the house had any contact from W H browns, they feel this is acceptable. If we hadn't have sorted things directly with the buyer ourselves the sale would have fallen through, 100%. They feel it is also ok to not respond to emails for over 10 weeks from the buyer who needed urgent help.

They lie, they blame you for their mistakes and lack of service & also don't follow their own groups complaint procedure, ie don't advise you of your rights with the property ombudsman.

Please do not use this company, use someone else who actually cares and doesn't just see it as there job to put your house on right move.

Natalie Q.

Myself and my partner recently used Browns to sell our house. From day one they made us feel welcome and were professional and helpful throughout the process. Have to give a massive shoutout to Hannah who went above and beyond within every part of the sale. She clarified and simplified so many of the processes for us and is a credit to the team. Will definitely look at returning to purchase our next house in the future.

Giorgio G.

The team at William H Brown have provided the best service that you could possibly ask for. From the initial point of contact, they have been diligent, communicative and highly supportive, keeping us fully in the picture and taking the time to empathise with us as first time buyers. When a potentially devastating occurence put the future of our house purchase into question, the team went the extra mile and then some to resolve the issue (to stress, this was not an issue they caused) while providing impeccable customer service and duty of care.

I would like to especially mention Vanessa Holroyd, the Mortgage Broker, who supported us throughout the purchase, who exemplified expertise, professionalism and kindness throughout. My partner and I are incredibly grateful that we chose William H Brown at the start of the house buying process and would recommend them to anyone in a heartbeat.

John H.

A fantastic team who worked hard in finding the home I was looking for. All staff working at Sowerby Bridge were patient and helpful, talking me through the processes involve in purchasing my new house. I am very happy with it's location and style and paid a fair market price in achieving this goal. Thank you

Nora M.

Edward and his team at William H Brown in Sowerby Bridge are brilliant! They marketed my house perfectly - every viewer was definitely a potential buyer. From the start, advertising the house to completion of the sale all within three months! Thankyou

Megan D.

Thanks so much to Vanessa Holroyd at WH Brown Sowerby Bridge for her fantastic mortgage advice.
Vanessa was great from start to finish in finding our mortgage for our new home - nothing was ever too much to ask and she was always a friendly voice at the end of the phone.
I would highly recommend Vanessa as a mortgage advisor - professional, supportive and a friendly face! Thanks Vanessa.