York IT Services - York

York IT Services: A Premier IT Solution Provider

York IT Services stands as a reputable and established provider of comprehensive computer services and support within York and the surrounding areas. Located at 267 Melrosegate, York YO10 3SN, United Kingdom, the company offers a broad spectrum of solutions designed to address the evolving technological needs of both individuals and businesses. With a dedicated team of skilled technicians and a commitment to exceptional customer service, York IT Services has cultivated a strong presence in the local IT landscape.

Specializations and Services

The core competencies of York IT Services encompass a wide array of IT-related services. These include, but are not limited to, computer repair service, providing rapid and effective solutions for hardware and software malfunctions. They also offer expert computer consulting, assisting clients in strategic technology planning and implementation. Furthermore, they operate a fully stocked computer store, supplying a diverse selection of hardware and software to meet varied requirements. Crucially, York IT Services delivers robust computer support and services, ranging from troubleshooting and maintenance to data recovery and network setup. Their expertise extends to a variety of devices including laptops, desktops, servers, and peripherals.

Location and Accessibility

The company’s physical location at 267 Melrosegate provides convenient access for clients. Notably, they offer free car parking, streamlining the visit for customers. Accessibility is a priority, with features such as wheelchair-accessible seating and a wheelchair-accessible toilet ensuring inclusivity for all patrons. The business also accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience.

Customer Feedback and Reputation

York IT Services has garnered a consistently positive reputation within the community, reflected in its impressive Google My Business reviews. Currently, the company boasts 154 reviews with an average rating of 4.7/5. These reviews consistently highlight the company's speed, efficiency, and technical competence. Customers frequently commend the technicians’ knowledgeable and friendly approach, emphasizing the value of their services. The speed of resolution, as demonstrated in several reviews, is particularly noteworthy - issues are frequently resolved within minutes. One customer, Robin, described a situation where a laptop wouldn't power on and was promptly repaired within a day, without charge. Another customer reported a cursor issue being rectified in minutes, also free of charge. These testimonials suggest a genuine commitment to customer satisfaction and a willingness to go the extra mile.

Additional Points of Interest

• Online Appointments: Clients can schedule appointments conveniently online.
• On-site Services: For larger businesses or complex issues, York IT Services offers on-site support.
• Electronics: Alongside computer services, the store also offers a selection of electronics.
• Gender-neutral toilets are available on-site.

York IT Services demonstrates a dedication to providing a holistic IT experience, combining technical expertise with a customer-centric approach. The company’s commitment to accessibility, coupled with its positive customer feedback, positions it as a trusted and reliable IT partner for the local community. The readily available support, rapid turnaround times, and transparent pricing contribute to a positive and reassuring experience for users.

In essence, York IT Services represents a valuable resource for anyone seeking professional and dependable computer services. Their blend of technical proficiency, accessible location, and genuine commitment to client satisfaction makes them a standout provider in the York area.

👍 Reviews of York IT Services

Patrick G.

5/5

Laptop wouldn't turn on and after a day or two of trying different things I took it to York IT Services. They fixed it in 5 mins and didn't charge me - absolute legends! Really knowledgable guys and very nice with it, would absolutely recommend.

Robin M.

5/5

My Laptop had somehow "lost" it's cursor, they rectified the problem in minutes and did it for FREE. Excellent service, highly recommended. Robin

Kelzang T.

1/5

I kindly request all customers to be vigilant when buying products from this repair shop. Once a product is purchased from them, there is no refund or return policy. Additionally, the products are sold at a much higher price compared to other repair shops. Therefore, I do not recommend buying IT products from this shop, as they do not offer a return or refund policy if the product is not compatible with your computer. They will not accept the return once the product is opened. I have not seen a shop like this in York. Please, all customers, avoid buying any products from this repair shop.

Alex D.

5/5

Great communication from Matt, got my laptop working at a fair price, would recommend 👍

Nathaniel

5/5

An excellent company who I have used both professionally and personally. I would certainly recommend them.

Jill B.

5/5

Just bought a new laptop from them. Less than 10% more expensive than from an online warehouse and well worth paying the extra for the advice offered (and for supporting an independent). Paid for in home installation, again, a good investment as I get another 45 days to contact them for help, should I need it. Appointment was booked for 10am and the chap was very punctual and pleasant.
Now squaring up to the new machine and hoping that I'll be able to operate it effectively!!

I H.

5/5

The staff were really helpful and helped me quickly come to a solution concerning my laptop problems. Thank you!

James R.

5/5

Summary: extremely helpful, knowledgeable and understanding when it comes to assisting customers who don't have a clue about IT and need a little guidance and a substantial repair!

I cannot recommend York IT Services highly enough. After a liquid spillage I took my laptop to a very helpful chap named Matt, who diagnosed the problem within 12 hours (actually a dying hard drive rather than a liquid issue). I was offered a repair of the old machine, to buy a new one direct from them, or to source a new one myself. It was a rather difficult and stressful time being without my laptop but the team at York IT services were always very willing to answer my (sometimes rather stupid) questions! Having opted to buy the new machine directly from them, at a very competitive price, there was a very rapid turnaround in transferring my files over before things were ready. For a chap who doesn't know much about computers and relies heavily upon one to work, it was a very stressful time but I was very well informed and guided by Matt.
Thanks to York IT Services for all their help!